Pina Litzenberger

Experience

• 

  Kindred Healthcare

  Mar 1995 - Nov 2017

  Worked collaboratively with Kindred Operating Divisions (i.e.: Hospital Division, Nursing Center Division, Homecare Division), Integrated Markets and MC department colleagues on various MC opportunities and initiatives designed to improve the performance of Enterprise-wide managed care penetration/ market share. Contracting initiatives include development of standardized contract templates, preferred language provisions, optimal reimbursement methodologies and pricing terms to maximize managed care net revenue, as well as direct contract negotiations with managed care payors and purchasers of healthcare services. Prior to entering into contract negotiations with a managed care organization, builds consensus with Market Executive Directors/CFO and Senior Directors, Managed Care on contract-specific goals, objectives, action plans and contract terms.• Developed National Enterprise wide MC Process through creation/ implementation of the Kindred Healthcare MC Process Policies and Procedures. Trained new MC Analytics Dpt. Sr. Director of Analytics to these P/P’s and performance metrics. • Worked with market CFOs to conduct financial performance analysis of managed care contracts and identify opportunities to improve net revenue.• Utilizing the new contract modeling software, worked with analytics team to model and analyze pricing proposals to/ from Managed Care organizations.• Analyzes contractual language for operational, administrative, financial, and compliance appropriateness, as well as negotiate contract language for signature in a manner consistent with the parameters established by Kindred Healthcare. Show less Assumed responsibilities for all Kindred Facilities in the Eastern Third of the US, including thirty LTAC hospitals & ninety skillednursing facilities with six FTE’s January 2009; managed over $300 Million in net revenue annually. Recruited, hired and trained three additional resources. In 2011 HomeCare & Hospice People First Division added to my enterprise wide responsibilities and alignment of assets reorganized to include portions of Central Region for HD. • Integrated Managed Care Activities for two Divisions, cross-trained the two Divisional Managed Care, Marketing & Operational Teams to the Kindred Continuum of Care achieving a 13% or $34M dollar revenue increase Y over Y from ’08 to ’09.• Led the East Region Initiative to expand Joint Operating Committee meetings involving Payor Organizations, Kindred Hospital & Nursing Center Operations & the East Region Managed Care Team to strengthen B2B relationships.• Strategically instigated the concept & in conjunction with Local & National Team, operationalized the Managed Care Central Admissions Office Beta site in Tampa which led to two additional Metro-centered MC centralized intake centers. Show less Strategic Planning & Implementation of all Managed Care Activities Eastern US encompassing forty-five LTAC hospitals, included direct management of eleven field Area Directors of Managed Care responsible for client relations & formal contracting with Managed Care Organizations.• Proactively led the Group, developing the strategic approach & training program to focus on high profit growth scenarios.• Selected by CEO & Chairman of the Board as Co-Chair & Team Leader for the Corporate Managed Care Strategic Initiative.• Provided the key performance indicators & reporting statements adopted by Corporate to set up National Dashboards for Operational and Financial Managed Care trending reports. Show less Identified, hired & led the development of an expansion Managed Care team of nine, exceeding revenue objectives of 104% in 2005, 107% in 2006. Increased South Region Hospital Division Managed Care Revenues from $106M in 2004 to over $163M in 2006, a 54% increase & Admissions from 1,725 in 2004 to 2,663 in 2006, a 54% increase. • Led the Regional Hospital Management Teams in the architecture & implementation of the South Region MC Initiatives. • South Region Model was then integrated into a National rollout for the Health Services & Hospital Division• Designed, created & provided MC rollout training Nationally for Health Services & Hospital Divisions in conjunction with National Marketing Initiative. Show less Responsible for sales, marketing & contracting for three Kindred Hospitals. Expanded customer base by 60% & revenue by 152% over three-year period (11.6M to 29.2M in 2003) • Revenue Contribution for 2002 resulted in over budget achievement of all Kindred hospitals net income by $6.8M.• Created and conducted CEU Programs for MCO case managers in 43 client organizations, certified 3600 CEU participants.• Created Clinical/Financial case study analysis utilized as proof statements for quality improvement & successful outcomes. Show less

  • Senior Consultant Managed Care

    Jul 2013 - Nov 2017

  • Sr. Director of Managed Care Corporate - East Region

    Jan 2008 - Jun 2013

  • Sr. Director of Managed Care - East Group

    Jan 2007 - Dec 2007

  • Regional Director of Managed Care - South Region

    May 2004 - Dec 2006

  • Area Director of Managed Care

    Jan 2002 - Apr 2004

  • Director of Managed Care Relations

    Sept 1995 - Dec 2001

  • Physician & Managed Care Liaison

    Mar 1995 - Aug 1995
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  Kindred Healthcare

  Feb 2018 - now

  • Director, Managed Care Contracting, National Veterans Administration

    Jul 2019 - now

  • Senior Consultant Government Contracting

    Feb 2018 - Jul 2019