Omar Essayed

Omar Essayed

Receptionist

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location of Omar EssayedDubai, United Arab Emirates

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  • Timeline

  • About me

    Executive General Manager at ELNESR for building and contracting

  • Education

    • Faculity of Tourism and Hotel Management

      2017 - 2019
      Master of Science - MS Business/Commerce, General Excellent

      Research topic “ Impact of online ordering on customer buying decision”

    • Faculty of Tourism and Hotel management - Helwan University

      2005 - 2008
      Bachelor of Science (BS) Hotel, Motel, and Restaurant Management Very Good

      Hotel Management

    • The American University in Cairo

      2010 - 2011
      Certificate Sales Management B+
    • The American University in Cairo

      2010 - 2011
      Certificate Professional Marketing B+
    • The American University in Cairo

      2012 - 2012
      Certificate Workforce Development and Training
  • Experience

    • Conrad Cairo

      Jan 2006 - Jan 2008
      Receptionist

      1. Check in / Check out. 2. Handling Guest Complains. 3. Arrange VIP amenities and rooms for VIP expected arrivals same day. 4. Preparing Billing Instructions for arrivals, departures.

    • Coldwell Banker

      Jan 2008 - Jan 2009
      Sales represantitive

      1. Creating new accounts with Multi National Companies. 2. Attend Showing with clients to facilitate convincing the client with the apartments. 3. Prospecting for new opportunities & suitable apartments to increase our coverage. 4. Preparing a daily work report should be submitted next working day at the morning meeting. 5. Preparing deal analysis after closing each deal about obstacles faced you while closing the deal. 6. Preparing monthly report to clarify the progress during the month and our expectations for the coming months, from the target point of view. Show less

    • Lafarge

      Jun 2009 - Jul 2011
      Corporate Services agent

      - Reporting to Head of Corporate Services. • Review travellers Credit Card Reconciliation process with finance department. • Initiated and Created traveler’s profile data base project. • Prepare and review Building Consumables analysis for:• Catering Services management (outsourcing, Vending machine, and buffets).• Building consumables analysis (Plants, flowers, news paper and buffet needs).• Organise meeting room’s reservations inside the premises.• Supervise a team of 11 members (3 reception associates, 1 Buffet supervisor and 7 buffet employees).• Participated at the regional move from Nile City towers to our new premises at New Cairo on 2010. Show less

    • Lafarge Middle East and Africa

      Aug 2012 - Oct 2013
      Country Internal Communications Specialist

      - Reporting to communications director.• Scan and review the daily newspaper for any related news then report it to board members and directors.• Updated the daily media review report to be archived and accessable through company online platform.• Published Three internal communication magazine twice per year (Lafargaweya Magazine).• Published Five online internal communication engine – ICE on quarterly basis.• Created inhouse communication screens all over the management building tob e updated on weekly basis.• Created the Lafarge minis - Motivational newsletter – updated on weekly basis.• Implement and review the interviews of the Lafargaweya Magazine. Show less

    • Impact for Training and Development

      Feb 2014 - Sept 2014
      Operations Supervisor

      - Reporting to Company Executive Manager.• Finalised all pending invoices collections and delivery at the first month (more than a million EGP).• Decreased the collection cycle duration to be less than 45 days.• Participated at the Market competition analysis and Business direction recommendations.• Increased the Key accounts income with 50% year to date.• Create new three products through survey with the current business associates and employees’ online surveys and assessments.• Prepare proposals for training and events tenders with success of 71% from total proposals.• Develop monthly sales operations report. Show less

    • Marly's Kitchen Food Chain

      Oct 2014 - Mar 2015
      Operations manager

      - Reporting to company CEO.• Added eight new items through Competition analysis based on; Menu products, Sales volumes, Branding activities, display and service model reflected on sales with 9%. • Create the Sales mix analysis and product sales increase on monthly basis.• Menu Development at Price and design helped with 12% revenue increase.• Decrease the food cost with 15% within the first quarter due to food cost quality control system in cooperation with the operations manager.• Menu Board Designs and update.• Increased the E-ordering sales with 27%.• Increased the Digital brand following and awareness with 13% (Facebook, SMS and customer relationships).• Develop the brand name franchise sales model after doing franchise competition analysis.• Closed Three large catering deals and handled current accounts concerns and comments.• Marketing activities against sales transactions increased by 25% year to date December 2014.• Increased the customer satisfaction level 7% to reach 97% at the first quarter of 2015. Show less

    • ENMAA for investment and Project Management

      Mar 2015 - Jan 2021
      Logistics and operations manager - New projects at ENMAA for investment and project management

      - Reporting to Company CEO.• Participated in developing Company Strategic objectives for new projects development 2016 / 2017 / 2018.• Creating consulting agreements draft for start-ups and deal structure.• Qualified 90+ calibers from projects management teams (Orientation, Objectives and KPI’s).• Developed industry market research, feasibility studies, P&L sheet and operations plan for contracted projects.• Delivered 250+ training hour as a preparation and development for our projects management teams.• Prepare and Present the partnership plans for the investment shareholders.Projects Handled:• High Quality for Medical and Surgical supplies L.L.C 03.2018 till PRESENT.• The Oval Office for studies and research 02.2017 till 03.2018.• Elwaha for paving and infrastructure constructions 03.2016 till 02.2017.• Notion International Schools - Expansion for running business - Student Services Office 11.2015 – 04.2016.• Transporter for courier and shipping services - Start up - 07.2015 – 11.2015.• ELMAKTABA – Start up - a stationary retail stores 04.2015 – 07.2015.• NAQAA FARMS – Start up – Organic poultry farms 05.2015 – 04.2017. Show less

    • ELNESR for building and contracting

      Jan 2021 - now
      Executive General Manager
  • Licenses & Certifications

    • Project Management Preparation Course

      Egyption Engineering Syndicate
  • Volunteer Experience

    • Sustainable Development projects consultant

      Issued by Kheir Guide
      Kheir GuideAssociated with Omar Essayed