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Demitrius Smith

Demitrius Smith

Computer Specialist

Followers of Demitrius Smith24 followers
location of Demitrius SmithChicago, Illinois, United States

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  • Timeline

  • About me

    Digital Producer & Data Analysis Specialist

  • Education

    • University of Illinois Chicago

      -
      Bachelor of Science - BS Computer Engineering

  • Experience

    • University of Illinois at Chicago

      Oct 2014 - May 2018
      Computer Specialist

      Provided on-site and phone support for troubleshooting, installations, and maintenanceGreet students, faculty, and guests, providing exceptional customer service.Answer phones in a friendly manner and assist callers with a variety of questions.Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.Assist in maintaining the neatness and cleanliness of the labs.Report any broken or missing amenities or equipment Show less

    • Family Start Learning Center(West)

      Oct 2015 - May 2019
      High School Equivalency Instructor, Tutor

      Researched, compiled, and presented data to aid the launch of a new High School Equivalency Evaluation. Evaluation of students’ progression through the High School Equivalency process, creating reports with detailed metricsDeveloped new strategies and lesson plans to lead 10+ to the completion of their High School Equivalency Certifications in math, reading & language arts, science, and social studiesUsage and teaching of Microsoft Suite: Excel, PowerPoint, WordPersonally curated a strong community of learning, support, and growth amongst students and staffMaintaining and reviewing student documents for accuracy, completeness, and complianceFront Desk/Clerical/Administrative duties: Answering phones, Filing, Data Entry, Printing and Faxing Show less

    • Mac Properties

      Feb 2022 - Nov 2022
      Overnight Concierge

      Enthusiastically and professionally welcomed, as well as, attended to the needs of hundreds of residents in multiple luxury apartmentsHandled, labeled, logged, and distributed packages for hundreds of residents in multiple luxury apartmentsEnsured the safety and upheld the standards of multiple luxury apartmentsLogged and maintained an accurate record of incoming and outgoing packages

    • Welocalize

      Nov 2022 - now
      Search Quality Rater

      Evaluated A.I and search engine results based on predefined guidelines to ensure quality, accuracy, and relevance.Provided feedback to enhance the performance of A.I and search algorithms to improve user experience.

    • Project:VISION, Inc.

      Feb 2024 - now
      Tutor/Mentor

      Provide students with homework help, check work, subject tutoring, and assist with test preparation Provide enrichment activities that improve students’ knowledge and academic skills

  • Licenses & Certifications