Bethany Donnelly, PHR

Experience

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  Auto Trader

  Aug 2000 - Aug 2001

  Franchise Sales Consultant

  •Outside sales of advertising space to large franchise car dealerships in Auto & Truck Trader magazines.•Coverage of territory, collection on aged invoices, building revenue and generating growth.•Digital photography and creative layout design of all advertising space sold.

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  Cintas

  Sept 2001 - Aug 2007

  Human Resources Manager

  •Responsible for 180+ employees in a manufacturing environment including: benefits, general liability insurance, accidents; auto & worker compensation, safety training and turnover. •Recruiting, interviewing, hiring, and training of new employees. •Implementation of recognition programs for employee morale. •Coordinated with General Manager and department managers on progressive disciplinary actions, counseling, investigations, terminations and payroll issues. •Successfully moved plant to new $10 million facility, assisted with the acquisition of a competitor company and integrated all employees into corporate culture. •Executed presentations with employees on a regular basis; maintained all personnel files.•In charge of all OSHA system tracking and reporting on internal software program.•Counseled employees and managers on corporate policies and procedures.•College recruiting at University of Texas at San Antonio, Texas State University, and Texas Tech University, Military Career Fairs, SACCUCA, & Trinity University.•Management of all FMLA, LOA, Short & Long Term Disability and Affirmative Action Applicant Tracking System. Show less

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  Harris Connect

  Jan 2007 - May 2014

  Human Resources Manager

  •Responsible for 250+ in a call center environment; tracking attrition, managing HR staff on high volume recruiting & hiring including attendance at Career Fairs•Employee Relations, investigations, terminations, progressive disciplinary actions and all record keeping.•Partnered with Operations on company initiatives including a shift to a majority of home workers in a multi-state virtual call center environment.•Leave Management including FMLA, ADAAA, personal leaves and implementation of company policies with annual handbook revisions•Negotiations for advertising with career board companies for annual contracts and job posting usage to maintain applicant flow throughout the year.•Culture Club implementation to improve the work environment with weekly low cost programs to boost employee morale Show less

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  Transcom

  May 2014 - Dec 2014

  Human Resources Manager

  -Responsible for a 24/7 operating 500+ seat call center environment; tracking and preventing attrition, managing HR staff; organizing the office & files •Payroll, employee relations, investigations, terminations, progressive disciplinary actions, benefit enrollment and presentations, and all record keeping.-Evaluating & recommending changes to policy and procedures to streamline productions and improve morale-High volume, full cycle recruiting for multiple lines of business-Leave Management including FMLA, ADAAA, and internal Medical Leave of Absence-Advising management on US law and procedures Show less

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  City of San Antonio

  Dec 2014 - now

  responsible for overseeing the administration of Human Resources issues in support of assigneddepartments. Responsible for strategic Human Resource planning andactively participates in helping multiple departments achieve goalsthrough City policies and procedures. Working conditions are primarilyinside an office environment. Exercises direct supervision of assignedstaff.Essential Job FunctionsSupervises assigned staff; assesses and distributes workload ofassigned group; recommends hiring, promotion, termination, disciplinary,and commendatory actions of assigned staff; and oversees the performancemanagement of assigned staff.May be required to perform all functions of assigned staff, asnecessary.Plans, develops, organizes, implements, directs and evaluates theCity's Human Resource function and performance.Partners with assigned departments in evaluating, developing, andimplementing operating policies and procedural improvements to ensureeffective and consistent Human Resources management.Translates the strategic and tactical business plans of clientdepartments into Human Resources strategic and operational plans.Creates, evaluates and advises on new programs/strategies thatpositively impact the attraction, motivation, development and retentionof the people resources of the City.Assists with special projects, as assigned by the Human ResourcesDepartment.Develops, recommends, and coordinates the implementation of newpolicies and programs for employee relations, affirmative action, sexualharassment, employee complaints and career development/successionplanning; monitors effectiveness; provides guidance; and ensurescompliance.Analyzes trends and metrics to develop solutions, programs andpolicies for the client department.Provides technical Human Resources advice and knowledge to assigned staff.Conducts periodic audits of Human Resources activities to ensurecompliance.Acts as a liaison between department management and employees. Show less Under direction, is responsible for overseeing the day-to-dayoperations of the Human Resources office within a client department byinterpreting, administering, and ensuring compliance with City ofSan Antonio policies, procedures, and programs. Serves as the liaisonbetween assigned departments and other divisions of Human Resources.Acts as an internal consultant to senior management and executive staffto assist clients in achieving their strategic goals. Working conditionsare primarily inside an office environment. Exercises directsupervision over assigned staff.Essential Job FunctionsProvides supervision to assigned staff. Plans and assigns work ofothers in a high-volume department or group of departments.Oversees and resolves complex employee relations issues whennecessary.Performs all functions of assigned staff, as necessary, to includeemployee relations, recruitment, and compensation and benefits, employeedevelopment, and workplace safety. Plans, develops, organizes,implements, directs, and evaluates the City's Human Resources functionand performance.Analyzes trends and metrics to develop solutions, programs, andpolicies for the client department.Provides guidance and input on business unit reorganizations,workforce planning, and succession planning.Seeks to develop integrated solutions to Human Resources issues.Translates the strategic and tactical business plans of clientdepartments into Human Resources strategic and operational plans.Acts as a liaison between department managers and unionrepresentatives.Conducts research on various topics related to Human Resources.Analyses and integrates data to determine occupational and market trends; draws conclusions, and makes recommendations based on that data.Conducts work force analysis, assessments, and evaluations. Interpretsdata to develop Human Resources programs; coordinate programdevelopment; and implement. Show less Under direction, is responsible for managing the day-to-day operations of the Human Resources office within a client department by interpreting, administering and ensuring compliance with labor law and City of San Antonio policies, procedures, and programs. Assesses and anticipates Human Resources needs of the assigned department and proactively communicates the needs of the client department throughout Human Resources. Acts as an internal consultant to client departments' leadership team to assist in achievement of their strategic goals. May exercise direct supervision over assigned staff.Manages and resolves complex employee relations issues by conducting effective, thorough, and objective investigations for working condition complaints, disciplinary actions, EEO complaints, and grievances. Show less

  • Employee Relations Manager

    Aug 2022 - now

  • Lead Employe Relations Business Partner

    May 2018 - Aug 2022

  • Employee Relations Business Partner

    Dec 2014 - May 2018