Julimar A Alarcon

Experience

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  Around the Clock Non Emergency Medical Inc

  Sept 2016 - Jul 2017

  Interpreter/ Translator/ Driver

  -Interpreter-Translator for Spanish speaking clients-Driver to transport patients to and from medical appointments

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  New England Conservatory of Music

  Jan 2020 - Jan 2022

  -Support the daily content creation for the primary social accounts. Search for relevant news, social media trends, and related posts.-Help with other team functions, including writing and proofreading email copy-Pull regular reports on audience trends to support institutional decision makingEmail Marketing and Patron Manager Database- Suggest additional performances or experiences a patron may enjoy based onattendance history or expressed interest.- Assist the Director in ensuring all Box Office information such as policies and openinghours are accurately and appropriately publicized via the website, email, and printcommunications.- Support the internal administration of the patron experience, including:- Working with the Director to troubleshoot and correct database issues.- Maintain and optimize hard copy and digital storage of important files and forms.- Clean up a database for duplicate records and for the annual cleanup process.-Manage social media scheduling and analysis through Sprout Social and all active social media channels, including Instagram, Facebook, LinkedIn, Twitter, YouTube.-Produce the weekly #MusicMonday email to inform the community of the numerous concerts and events happening regularly at NEC, recent student/faculty/alumni news, and weekly “Music Monday” features which live within email as well as on social media channels.-Manage website content updates to keep website content timely and factual-Host web training sessions to train new staff who edit content on the website-Review content update requests and changes from around the college, elevate to the members of the marketing team as needed-Serve as the customer-facing representative of the NEC on social media to foster an active and engaged online community Show less -Set up rental event -Facilitate ticket sales by maintaining and accurately preparing for the sale of tickets within the computerized ticketing system, charting by section, row, and seat number, indicating available seating for events and performances, and printing individual tickets-Assisted ticket operations for over 40 concerts a month-Prepared the daily cash deposit for the box office -Reconciled daily sales-Manage work study students-Develop good customer relationships and address customer service needs-Scheduling and organizing staff for events Show less -Register clients at testing site for COVID specimen collection into the Broad CareEvolve System-Provide education to clients on the specimen collection site operations (e.g. directing them to the proper stations)-Verify client identification-Print specimen labels and properly affix labels to the specimen collection container-Provide education to client on how to receive test results including assisting them with registration of the CoVerified application-Ensures client and staff safety at all times, enforcing social distancing guidelines.-Maintain accurate record of clients who get specimens collected at the site-Process and prepare test sample manifest for laboratory processing and transport-Serve as a liaison to testing partners (BPHC, Broad Institute, City Express Courier Service) Show less

  • Patron Experience Manager

    Jan 2022 - Jan 2022

  • Assistant Box Office Manager

    Jan 2019 - Jan 2022

  • Administrative Assistant

    Jan 2020 - Jan 2021
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  BOSTON SINGERS RESOURCE INC

  Jan 2021 - Jan 2023

  Programs Associate

  -Envision and implement 1-2 educational programs per month in consultation with the Executive Director.-Identify and contact clinicians and guest artists -Draft and distribute promotional materials for events -Host virtual events using BSR Zoom account-Arrange all aspects of live events -Manage day-of logistics (with assistance from other staff when needed) -Schedule auditions -Prepare audition materials -Manage onsite operations-Manage BSR Blog -Recruit contributors on specific topics, in consultation with the Executive Director. -Post blog entries -Promote entries using email marketing and social media-Collaborate with Diversity, Equity and Inclusion Associate to promote diversity, equity and inclusion in programs -Collaborate with Membership Outreach Coordinator to enhance BSR member benefits and encourage community members to join BSR-Represent BSR at events as appropriate-Participate in online staff meetings every other week-Envision and implement community-building and musical programs for BSR-Assist with fundraising campaigns-Other tasks as assigned Show less

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  Tufts University

  Jan 2022 - Jan 2024

  Digital Production Coordinator

  -Produce 40+ emails in a week through Salesforce Marketing Cloud and Automation Studio-Create and update landing pages within Salesforce Marketing Cloud utilizing CSS coding -QA outgoing emails via Email on Acid-Provide ongoing website and landing page updates/creation in WordPress and Drupal-Ensure that web content is accurate by assisting with day-to-day operation of Tufts.edu and other digital properties as necessary, prioritizing change requests and development that supports the Institutional initiatives -Work closely with internal business partners -Assist with project plans-Digital marketing (email/web/social) production Show less

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  Beth Israel Lahey Health

  Aug 2024 - now

  Digital Product Specialist