Khushi Patel

Experience

• 

  Aavishkar academy of performing arts

  May 2021 - Apr 2023

  Administrative Head

  • Managed organizational documents, event budgets, and schedules, ensuring seamless coordination for national and international performances.• Collaborated with internal teams and external stakeholders to prepare proposals and presentations, leading to successful contract acquisitions.• Handled communications, event logistics, and team operations, improving efficiency by 20%.

• 

  Prarambh pharmacy

  May 2021 - Sept 2021

  Customer Service Representative

  Multitasking became a regular task while juggling between customer service, billing, inventory inspections as well as packing and storage

• 

  Tim Hortons

  May 2023 - Aug 2024

  Customer Service Representative

  • Delivered quality customer service by resolving client concerns and building lasting relationships.• Recognized for exceptional adaptability and problem-solving, often assisting at other branches during staff shortages.• Consistently achieved high customer satisfaction ratings through efficient and friendly service.• Fostered team spirit by mentoring new hires and sharing best practices. Contributed to a positive work environment, boosting overall staff morale.

• 

  Taymax Group

  Dec 2023 - now

  Member Service Representative/Planet Fitness

  • Engaged with members and prospective clients to provide information and resolve concerns efficiently.• Facilitated smooth onboarding for new members by providing tours and addressing their queries.• Managed client accounts, including billing and policy issues, while adhering to company guidelines.• Fostered positive member relationships, enhancing retention rates through personalized service and proactive issue resolution.

• 

  Sodexo

  Aug 2024 - now

  Front Line Employee

  • Ensured accuracy and compliance in financial transactions, maintaining daily cash balances and records.• Promoted additional offerings to clients, enhancing their experience and increasing sales revenue.• Streamlined transaction processes, reducing customer wait times and enhancing overall satisfaction in a fast-paced food service environment.• Implemented rigorous cash handling procedures, ensuring 100% accuracy in daily financial reconciliations and maintaining impeccable records

• 

  Tbaytel

  Feb 2025 - now

  Sales Consultant

  - Consulting customer for the latest phone offers and packages for TV, mobile and wifi connections offered at Teleco.- Understanding customer needs and providing personalized services to cater their needs.- Consistently putting efforts to raise the sales and customer retention rates by providing excellent customer service.