Anunka B.

Experience

• 

  Convergys Intelligent Contact

  Jun 2015 - May 2016

  Senior Sales Executive

  Worked for USA based Chat process, Outbound sales. Solving query.

• 

  Sopra Steria

  Jun 2016 - now

  Managed the end-to-end processing of work permits for UK utility companies, ensuring accurate and timely permit issuance and payments. Utilized tools like SAP and Citrix to process permits efficiently and manage exceptions. Played a pivotal role in migrating multiple processes. Additionally, acted as a Process Trainer, Quality Auditor, and Subject Matter Expert. Bringing expertise in Accounts Payable (AP) processes, including invoice handling and supplier/client communications, Have provided services to esteemed clients like the UK's National Health Services (NHS). Proficient in bank reconciliation, accounting concepts, and payment reconciliation, utilizing tools like Oracle and CRM to process invoices efficiently and manage exceptions. Committed to mentorship, provided guidance and process training to trainees.

  • Operations Team Lead

    Oct 2023 - now

  • Accounts Payable Senior Executive

    Apr 2021 - Oct 2023

  • Accounts Payable Associate

    Jun 2016 - Apr 2021