
Olha O.
International Business Specialist

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About me
Strategic Sales Leader in SaaS | Proven Success in Account Management & Expansion | Expert in Building & Scaling ARR & NDR | Customer-First Approach
Education

Kyiv National Economics University
2008 - 2012Bachelor of Arts - BA International EconomicsActivities and Societies: Class Group Leader. Elected representative who coordinated academic and extracurricular activities, facilitated communication between students and faculty, and managed group logistics, contributing to a more cohesive and interactive educational environment. U.S. Equivalency: Bachelor’s degree (evaluated by WES).

Kyiv National Economics University
2012 - 2013Master of Arts - MA International Business ManagementActivities and Societies: Class Group Leader U.S. Equivalency: Master’s degree (evaluated by WES)
Experience

TARA-PAL
Jan 2009 - Oct 2013International Business Specialist• Ordered, coordinated, and controlled the supply of pipes for the oil and gas industry from China to the Ukraine Port of Odesa.• Developed and maintained strong relationships with Ukrainian and Romanian market representatives, facilitating smooth negotiations and contract agreements that led to a $300K boost.

Eda.ua
Nov 2013 - Nov 2014Sales & Business Development Specialist | PaaS Advertising and Sponsorship Sales• Generated revenue by selling advertising on the Food Delivery Aggregator Platform (PaaS model) to chain restaurants like Kozyrna Karta and Svitova Karta.• Stewarded client accounts by creating and updating flowcharts and change notices.

Precoro
Dec 2014 - Apr 2015Business Development Manager | Digital Solutions | SaaS• Negotiated with CFOs and other stakeholders to sell services of a SaaS procurement platform through phone, onsite, and online meetings, securing more than 30 clients. • Maintained SalesForce CRM, ensuring accurate outreach records, detailed prospecting notes and tracking of opportunities.

Grupa Pracuj
Apr 2015 - Mar 2019Enterprise Sales Team Manager | Online Recruitment & Sales Process Innovator | SaaS• Elevated from Key Account Manager to Enterprise Sales Team Manager within 1 year, based on KPI results metrics, boosting revenue, ARR, NDR, and customer retention rate (100%) at the country’s largest job site with more than 123 million annual visits.• Played a pivotal role in recruiting and developing a high-performing sales team, leading to substantial revenue and 7%+ market share increases.• Orchestrated a surge in ARR, reaching $10M+ by 2019, and elevated NDR to a high of 166.2% through client strategy development, sales KPI refinement, and advancing negotiation skills via key methodologies (MEDDIC, Solution Selling, Challenger).• Directed key performance indicators for the sales team, enhancing financial targets, user interface, content goals, revenue recognition, and customer retention, resulting in a 20% revenue increase and a 15% improvement in customer retention over six months. • Exceeded annual and quarterly sales goals by an average of 7% across four years, driving a dedicated team to outperform through planning and focused implementation.• Held weekly one-on-one meetings with AMs for performance evaluation and coaching, leading to a 25% increase in team productivity and a 20% reduction in employee turnover.• Led negotiations with CEOs, HR directors and other C-level executives across over 1,500 clients (Red Bull, Global Spirits), securing additional revenue through strategic pricing, contract renewals, and upselling. • Crafted and presented an interactive workshop for the Sales Department, “Mastering the Art of Building Trusting Relationships with Customers and Elevating Sales”; achieved a 15% increase in average deal size.• Teamed up with B2B Marketing and Product Departments, driving outbound sales calls that resulted in a 15% increase in customer acquisition and negotiated contracts, generating a 10% revenue growth. Show less

HeadHunter Group
Aug 2019 - Aug 2021Head of Enterprise Sales Team | Strategic Market Expansion in Job Search Industry | SaaS• Led a high-performing sales team of 11 B2B account managers at an IT company, part of a group ranked 3rd globally among job and employee search portals, achieving 179.22% growth (20M+) in ARR with increases of 2% in 2020, 57% in Q1, and 140% in Q2 of 2021.• Spearheaded developing and implementing product packages and sales strategies, resulting in a Net Dollar Retention (NDR) rate of 108.9% over two years.• Implemented strategic initiatives and sales methodologies (MEDDIC, Solution Selling, Challenger, and Sandler) for a renowned job search website, resulting in a 40%+ increase in new paying customers.• Launched and guided a new sales team in the Kharkiv region, driving a 98% increase in sales and a 32% growth in the customer base over 12 months.• Devised and executed strategic sales plans, securing major clients like Mars, Coca-Cola, and Colgate-Palmolive.• Established a comprehensive regulatory framework for sales, client interaction protocols, and CRM system enhancements, achieving a 40% reduction in customer churn and a 16.2% increase in upsell opportunities.• Conferred with HR Directors and top executives, establishing strategic partnerships and boosting market share by 10%. • Joined forces with cross-functional teams like Marketing and Product to develop a competitive analysis framework, enhancing digital attraction and user engagement, leading to a 10% improvement in engagement metrics. Show less

Evergreen AI business digitalization
Oct 2021 - nowHead of Sales | B2B SaaS & IT Solutions | Customer Growth Strategist• Lead a sales team of seven across European and U.S. markets, focusing on U.S. market growth post-2022 relocation.• Implement go-to-market sales strategies, sales methodologies (MEDDIC, Solution Selling), and SaaS service packages, leading to a 45% increase in new clients and a 150% sales boost.• Administer the entire sales cycle from lead generation to closing, qualifying over 1,000 leads, and managing sales funnel opportunities. • Engineer and deploy a motivational incentive program, enhancing individual sales performance by 25% and team collaboration and morale by 10%.• Reorganize the sales department into three teams, driving a 30% increase in revenue. • Recruit, train, and onboard 3 Business Development Managers and 2 Sales Engineers, building a strong sales pipeline that led to a 15% increase in revenue in the first six months. • Implement new performance metrics and dashboards in the CRM system, leading to a 15% increase in sales conversions. • Navigate contracts and legal discussions between different stakeholders to secure profitable deals, exceeding sales targets by 20% and driving company revenue growth.• Collaborate with cross-functional teams such as Marketing, Product, Delivery, Legal, and Security, to tailor solutions for clients, increasing client satisfaction and retention rates by 15%. • Facilitate a high-impact Situational Leadership workshop for business owners and managers, receiving an average participant satisfaction rating of 4.8 out of 5. Show less
Licenses & Certifications
- View certificate

Negotiation Professional Certificate by American Negotiation Institute
American Negotiation InstituteApr 2025 - View certificate

Salesforce: Sales Automation for Salespeople
LinkedInApr 2024 - View certificate

Strategic Selling: How to Communicate with the C-Suite and Decision Makers
LinkedInSept 2024 - View certificate

Sales Discovery
LinkedInMar 2024 - View certificate

Zendesk Customer Service Professional Certificate
ZendeskApr 2024 - View certificate

Sales Strategies and Approaches in a New World of Selling
LinkedInMar 2024 - View certificate

Foundations of Project Management
GoogleOct 2023
Languages
- ukUkrainian
- enEnglish
- ruRussian
- spSpanish
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