Keisha Jones

Experience

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  North Carolina Agricultural and Technical State University

  Aug 2004 - Sept 2007

  Program Assistant/At-Risk Counselor

  At-risk counselor to at-risk student-athletes, primarily Football and Men's basketball. Tutorial Coordinator. Fiscal Management, supervision and hiring of part-time staff

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  Joblink Career Center

  Jan 2006 - May 2006

  Internship/Career Counselor

  Develop and facilitate workshops based on the need of the clients who came to JobLink for services.*Conducted initial intake for clients who were visiting JobLink for the 1st timeDetermined need of clients and made necessary referrals.Provided clients with one on one career counseling.Arranged for clients to take proper assessments to determine skill set or personality traits for specific career.Assist clients with job search & preparation.Provided clients with resume writing tips, interviewing preparation, and job fair preparation to be more effective in job search.*Represent JobLink at various Job Fairs. Show less

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  Guilford Technical Community College

  May 2006 - Sept 2007

  Career Readiness Certificate Coordinator

  Responsible for the continuing education, training, and career readiness certification of new and experienced employees. Train individuals in preparation for the workplace by assessing current skills and providing a way to upgrade those skills, along with providing one on one counseling. Developed, coordinated, and facilitated informational orientations discussing NC Career Readiness Certification (NC CRC) large and small groups.Developed marketing materials for promotion of the NC CRC within the community as well as promotion by speaking at different agencies and workshops. Acted as liaison between GTCC and the partners of the organization (i.e. Department of Social Services & Employment Security Commission) to promote and educate individuals on the NC CRC. Show less

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  Georgia State University

  Sept 2007 - May 2012

  Assistant Director Student Athlete Development

  • Advised and counseled student athletes • Worked closely with Dean of Students and University Senate Committee on Disciplinary Action when student issues arose (conduct issues and academic honesty issues) • Assisted in the development of programming for students geared towards Academic Honesty, Sexual Misconduct, and Gender Roles• Acted as department representative in an effort to support students with Dean of Student actions or sanctions and University Senate Committee on Disciplinary Action hearings• Evaluated processes to improve processes and employee morale.• Submitted various reports on the progression of tutoring program, facilities, and student concerns• Worked closely with athletic teams and my department to develop new policies and strategic plans.• Representative for Athletics department on the University Staff Council• Served on several committees: Community Relations Committee, Women’s Health Week Committee, Rewards & Recognition Committee, and Benefits Fair Committee• FERPA trained and train other staff of the rules and policies• Instructor: Student Success Course • Implemented various programs to assist students succeed academically• Created successful College Transitioning Coach Program for incoming freshman• Created a successful Mentoring Program for at-risk students (M.A.T.E, Motivating Athletes Towards Excellence)• Maintained and balanced several budgets in the department (Over $250,000); Forecast for upcoming academic year needs.• Supervised full-time staff, graduate assistants, student assistants, tutors, monitors, and class checkers (over 45 people). • Coordinated and conducted diversity training for staff• Reviewed and updated Student-Athlete Handbook & creating other handbooks for positions in department Show less

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  Guilford Technical Community College

  Jun 2012 - Apr 2016

  Director, Student Success Center

  Oversee the Student Success Center at all campuses (5) for Guilford Technical Community College. The areas of responsibility for all campuses include but are not limited to - Academic Advising- Career Services- International Students- College Transfer Program- New Student Orientation- Early Alert, and Academic Standing.Committees/Other Professional Affiliations - Retention Committee Co-Chair- Member of Enrollment Management Committee- Member of Completion by Design Implementation TeamAccomplishments/Training- Trainer for Guilford Technical Community College and other institutions in and out of the state on advising and front door experience- Subject Matter Expert on advising models and front door experience - President's Award Recipient - GTCC President's Leadership program participant - North Carolina Community College Leadership Program participantGrant/Initiative Experience - Completion by Design- Achieve The Dream Show less

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  Davidson-Davie Community College

  May 2016 - now

  Chief Student Support Services Officer : Provide leadership to the Directors for all departments in Student AffairsDepartments provide direct oversight:- Academic Advising (New Student Orientation included)- Accessibility, Counseling, & Health Services- Athletics (2016 - 2019)- Career Services- Contact Center- Financial Aid- Fitness & Wellness Center- High School Partnerships- Men of Color Program - Recruitment & Admissions- Registrar- Service Learning- Single Stop - Non-academic support services- Student Conduct - Student Life & Leadership- Title IX (Includes Discrimination & Harassment Complaints)- TRIO - Student Support Services, Upward Bound, & Talent SearchCommittees/Other Professional Affiliations - Co-Chair Equity Steering Committee- Chair Equity Professional Development SubCommittee- Co-Chair Schedule/Registration Committee - Chair Strategic Enrollment Management- QEP Steering Committee- Chair Service Learning & Civic Engagement Committee - Member of Student Success TeamGrant/Initiative Experience - Frontier Set- NC Guided Pathways- Single Stop- TRIOTechnology Oversight- Starfish- School Messenger - Communication Tool Show less Chief Student Support Services Officer Provide leadership to the Directors for all departments in Student AffairsDepartments provide direct oversight:- Academic Advising (New Student Orientation included)- Accessibility, Counseling, & Health Services- Athletics (2016 - 2019)- Career Services- Contact Center- Financial Aid- Fitness & Wellness Center- High School Partnerships- Men of Color Program - Recruitment & Admissions- Registrar- Service Learning- Single Stop - Non-academic support services- Student Conduct - Student Life & Leadership- Title IX (Includes Discrimination & Harassment Complaints)- TRIO - Student Support Services, Upward Bound, & Talent SearchCommittees/Other Professional Affiliations - Co-Chair Equity Steering Committee- Chair Equity Professional Development SubCommittee- Co-Chair Schedule/Registration Committee - Chair Strategic Enrollment Management- QEP Steering Committee- Chair Service Learning & Civic Engagement Committee - Member of Student Success TeamGrant/Initiative Experience - Frontier Set- NC Guided Pathways- Single Stop- TRIOTechnology Oversight- Starfish- School Messenger - Communication Tool Show less Chief Student Support Services Officer Provide leadership to the Directors for all departments in Student AffairsDepartments provide direct oversight:- Academic Advising (New Student Orientation included)- Accessibility, Counseling, & Health Services- Athletics (2016 - 2019)- Career Services- Contact Center- Financial Aid- Fitness & Wellness Center- High School Partnerships- Men of Color Program - Recruitment & Admissions- Registrar- Service Learning- Single Stop - Non-academic support services- Student Conduct - Student Life & Leadership- Title IX (Includes Discrimination & Harassment Complaints)- TRIO - Student Support Services, Upward Bound, & Talent SearchCommittees/Other Professional Affiliations - Co-Chair Equity Steering Committee- Chair Equity Professional Development SubCommittee- Co-Chair Schedule/Registration Committee - Chair Strategic Enrollment Management- QEP Steering Committee- Chair Service Learning & Civic Engagement Committee - Member of Student Success TeamGrant/Initiative Experience - Frontier Set- NC Guided Pathways- Single Stop- TRIOTechnology Oversight- Starfish- School Messenger - Communication Tool Show less Currently, provide oversight and/or leadership to the areas in Student Affairs that engage the student, retain the student, and assist the student with completion. Also serve as the Co-Chief Student Services officer. Departments provide direct oversight:- Academic Advising - Accessibility Services- Athletics (2016 - 2019)- Career Services- Counseling Services- Discrimination & Harassment- Fitness & Wellness Center- Health Services- Men of Color Program - New Student Orientation- Retention & Completion Activities - Service Learning- Single Stop - Non-academic support services- Student Conduct- Student Life & Leadership- Title IX- TRIO - Student Support ServicesCommittees/Other Professional Affiliations - Co-Chair Equity Steering Committee- Chair Equity Professional Development SubCommittee- Co-Chair Schedule/Registration Committee - Co-Chair Strategic Enrollment Management- QEP Committee- Chair Service Learning & Civic Engagment Committee - Member of Student Success TeamGrant/Initiative Experience - Frontier Set- NC Guided Pathways- Single Stop- TRIOTechnology Oversight- Starfish- School Messenger - Communication Tool Show less

  • VP, Student Affairs/Chief Diversity Officer

    Feb 2024 - now

  • AVP Student Affairs/Chief Diversity Officer

    Jun 2023 - Feb 2024

  • Interim Dean, Enrollment, Engagement, & Completion

    Jun 2022 - Jun 2023

  • Dean, Student Engagement and Completion

    May 2016 - Jun 2022
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  By Design Consulting, LLC

  Sept 2020 - now

  Chief Executive Officer

  DEI Consulting - Provide organizations with assistance with DEI initiatives this includes but is not limited to: 1) Developing a framework and/or plan for your organization; 2) Developing a training plan; 3) Accessing your current DEI initiatives and providing recommendations; and 3) providing trainings related to DEIEmotional Intelligence Coaching, Assessment, & Training - Founder and CEO, Keisha Jones is a Certified Emotional Intelligence Coach and Practitioner. She uses the principles of emotional intelligence to help people identify goals in their personal and professional lives and take action. By asking the right questions, she determines their goals and helps her client make a plan to achieve them. Customized Consulting Solutions - Solutions include but are not limited to Leadership Team Development; Student Retention and Success (Over 15 years in Higher Education Retention & Success); Diversity, Equity, & Inclusion; Succession Planning; Strategic Planning; Organizational Assessment; Team Building; and Change Management.Customized Training & Development - At By Design Consulting we offer customized training and development in the areas of Leadership, Organizational Development, Non-Profit board roles, and responsibilities training, and Diversity & Inclusion. We will conduct a thorough evaluation of your training needs to evaluate which programs best suit your requirements.Customized Speaking Engagements - Have an upcoming event? At By Design Consulting, everything we do is “By Design”. With that being said we work with organizations, groups, small businesses, and the like to customize topics to present to their constituents. We love to share knowledge with the masses and we do that through our many speaking engagements. Show less

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  North Carolina Student Success Center (NC SSC)

  Jul 2022 - now

  - Lead the NC Student Success Center (NC SSC) equity initiative of the SSC’s Guided Pathways project to include providing guidance, presentations, and training to all 58 community colleges, system office, and other entities.- Coordinate with the SSC Executive Director (ED) to provide Diversity, Equity, and Inclusion (DEI) programming to the 58 community colleges.- Host DEI workshops, sessions, and activities through face-to-face, virtual, or hybrid for the SSC.- Support the recruitment and training of equity coaches. Show less

  • Director, Equity

    Jul 2022 - now

  • Equity Coach

    Jul 2022 - now
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  Achieving the Dream

  May 2023 - now

  Achieve The Dream Coach

  Achieving the Dream's coaches are trained to use the pathways framework to support improved, equitable student outcomes in the institutions they work with.