Shivam Raghuvanshi

Experience

• 

  ProVal Technologies

  Dec 2018 - Sept 2021

  System Engineer

  *worked for MSP (NOC,SOC & RMM operations) using tools like Logic monitor (SaaS),Mcafee ESM,RMM tool Continuum, Connectwise automate, Connectwisecontrol,ticketing tool connectwise manage,zendesk and autotask.*Worked on Siem tool Mcafee ESM* 24x7 Incident monitoring in SOC*Threat analysis and management via several AV products Sophos, Webroot,ESET, Trend Micro, Sentinel one EDR* Detecting and managing any detected vulnerabilities.* Worked on Cisco ISE( BYOD, Posture control, guest Access)*Managing endpoint security by Handling patching of machines via RMM * Web filtering and application filtering at firewall level*Events and log analysis and troubleshooting.*Troubleshooting windows server environment, virtualized environment, vcenter, IDRAC,SAN(Dell equal logic), Nimble SAN,NAS (Buffalo),Synology NAS.*Cisco meraki cloud Circuit issues, Network device issues.*Dealing with different firewalls (ASA, Sophos)*Gathering all events and logs from machines hosted in different environment and troubleshooting according to the alert generated. *Alerts generated from vmware environment.*Creating monitoring solutions and PowerShell scripts for MSPs. *Working under SLAs and keeping hawk-eye 24*7 for various projects. Show less

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  UnitedHealth Group

  Sept 2021 - now

  • Senior Information Security Engineer

    Oct 2022 - now

  • Cyber Security Engineer

    Sept 2021 - Oct 2022