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Erica Fortner

Erica Fortner

Deli Manager

Followers of Erica Fortner108 followers
location of Erica FortnerHendersonville, North Carolina, United States

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  • Timeline

  • About me

    ATS CSR/Scheduler at Eaton

  • Education

    • Blue Ridge Community College

      -
      Associate's degree Criminal Justice

    • Asheville-Buncombe Technical Community College

      -
      Associate of Science - AS

  • Experience

    • Ingles Markets, Inc.

      Apr 2015 - May 2016
      Deli Manager

    • Black Mountain Neuro Medical Treatment Center

      Jul 2016 - Jan 2017
      Food Service Assistant

    • Ingles Markets, Inc.

      Apr 2017 - Jul 2017
      Meat Clerk

    • Biltmore

      Jul 2017 - Dec 2018
      Customer Service Representative

    • Comfort Suites

      Dec 2018 - Apr 2019
      Front Desk Attendant

    • North Carolina Education Lottery

      Apr 2019 - Jul 2022
      Claims Representative

    • Eaton

      Jul 2022 - now

      In this role I manage several aspects of the ATS product line. I am the customer service representative; answering questions and giving customers updates via phone and email. I am also the scheduler for the product line. I handle all incoming orders and manage a multimillion dollar monthly production schedule and backlog. Acessing the needs and capabilities of the line to build an efficient and acheivable schedule. Finally I manage all of the parts orders and ensure they ship in a timely manner.

      • ATS CSR

        Sept 2022 - now

      • Commercial Order Management Rep

        Jul 2022 - Sept 2022

  • Licenses & Certifications

    • Lean Six Sigma Yellow Belt

      Eaton