Alexa Aiken

Experience

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  Elections Canada

  May 2011 - Oct 2015

  Managing Deputy Returning Officer

  - Promoted with increased duties and responsibilities each election- Worked as a Registration Officer in the May 2011 Canada elections, a Deputy Returning Officer in the June 2014 Ontario elections, a Managing Deputy Returning Officer in the October 2014 Toronto elections and a Deputy Returning Officer in the October 2015 Canada elections- Managed, supported and promoted policy of 11 staff members to create anorganized and efficient work environment resulting in properly accommodatingthe 1,200 citizens voting at the polling station- Distributed, collected and balanced the ballots to verify a fair election Show less

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  Pacific Western Transportation Ltd

  Jun 2015 - Aug 2015

  Gate Crew for Pan Am and Parapan Am Games

  - Maintained a manifest of vehicles entering the parking facility of the games to successfully direct them to their proper destinations- Facilitated vehicular flow to maintain organization- Commissioned vehicles upon entering the facility to ensure proper documentation of the vehicle's condition - Ensured the cleanliness of each vehicle

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  York University

  Sept 2015 - Apr 2016

  Graduate Assistant

  - Supported and promoted policy within the York computer lab- Assisted students, faculty members and guests with computing problems- Maintained an extensive knowledge of computer programs such as Microsoft Word and Adobe Photoshop

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  City of Toronto

  Apr 2016 - Apr 2021

  - Created policies and standards for online consultation, meetings, and workshops by developing tip sheets, introducing new software, training staff on using the software and summarizing the learnings from the sessions.- Managed Transportation Planning’s consultation efforts with RapidTO and the Waterfront LRT projects by liaising and facilitating meetings with government agencies, cross-departmental staff, contractors, consultants and public stakeholders. - Developed and implemented detailed strategic plans and recommend policies regarding consultation activities, including work plans, implementation plans, contingency response plans, and provided ongoing issues management. - Provided leadership and guidance to teammates on work plans, strategies, and completion of work assignments.- Researched, wrote and designed communication materials (i.e., newsletters, flyers, letters, reports, and terms of reference) for distribution to the public and stakeholders for upcoming activities and client projects. - Worked with City Planning staff to develop activities and facilitate and support events such as the Multi-Modal Evaluation Workshop, which had over 100 staff participate in establishing a framework to allocate space within the public realm. Show less - Designed, researched, and wrote communication materials for public distribution to notify stakeholders of upcoming public consultation activities and to support client projects.- Coordinated public events, including designing and planning meetings, workshops, open houses, and charrettes to foster public participation to create an effective medium to inform the public.- Advised project teams, project managers, senior management, and Councillors on public consultation approaches.- Incorporated stakeholder, political, and community feedback into project planning, design, operations, and construction.- Prepared reports and supporting documentation to ensure that public comments or disputes arising during the project lifecycle are resolved.- Represented Transportation Planning with the consultation and planning for the Relief Line, the Eglinton East/West LRT, and SmartTrack.- Represented engineering in various streetcar track replacement projects including along Broadview Avenue. Show less - Reviewed and updated the Avenue Road Study through site visits, implemented recommendations, creating renderings of green space and assisting with public meetings.- Prepare traffic and pedestrian survey maps utilizing GIS to identify transportation problems and facilitate solutions- Prepare charts identifying current development in Wards in the city to better understand the future needs of the area- Liaised and maintained correspondence with city staff, councillors, the public and various stakeholders to organize open houses and workshops. These were for various public consultations including the Oakwood-Vaughan Regeneration Study and Murray Road. - Assisted with the preparation of technical letters and reports for public consumption. - Prepared various public meeting presentations and materials to ensure public inquiries and concerns were appropriately addressed. Show less

  • Senior Public Consultation Coordinator

    Aug 2019 - Apr 2021

  • Coordinator of Public Consultation

    Jul 2017 - Apr 2021

  • Community Planning Intern

    Apr 2016 - Jul 2017
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  Statistics Canada

  May 2016 - Jul 2016

  Enumerator

  - Conducted in-person interviews to complete census questionnaires contributing to a 98.4% return rate.

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  Toronto Transit Commission (TTC)

  Apr 2021 - now

  - Identifies and ensures potential community concerns are addressed before construction. - Designs and coordinates community outreach plans to inform stakeholders of community impact and TTC construction activities.- Maintains strong customer service skills by responding to and resolving various community concerns with TTC activities.- Meets with residents and community stakeholders regularly, in-person and online, for easier access projects to document and ensure concerns they are addressed in a timely manner.- Liaises on behalf of the TTC, and maintains a strong relationship with external stakeholders such as consultants, the City of Toronto, Waterfront Toronto, BIAs, Resident Associations and Councillor’s offices. Show less

  • Senior Community Liaison Officer

    Sept 2022 - now

  • Community Liaison Officer

    Apr 2021 - Sept 2022