Vadivel V

Experience

• 

  SMS Limited

  Jun 2013 - Nov 2014

  • Junior Engineer

    Jun 2014 - Nov 2014

  • Graduate Engineering Trainee

    Jun 2013 - May 2014
• 

  ACT Plastics Pvt. Ltd.

  May 2016 - Jun 2016

  Intern

  Design and Implementation of ABC & XYZ analyses.

• 

  S-CAPE BOX

  Mar 2017 - Apr 2017

  Intern
• 

  Infiniti Software Solutions Pvt. Ltd

  Aug 2017 - May 2019

  Group Analyst
• 

  Upasana - Auroville

  Jun 2019 - Sept 2020

  Demand Manager

  1.Maintaining and keeping check for the real time inventory with ZOHO 2.Managing order with all Shops - (Receiving, Processing, Dispatching) 3.Maintaining the stock report of Upasana store through Zoho Inventory.4.Sales & Stock Analysis for Stores.- Monthly reports.5.Data Management in Retail.6. All replenishment for stores to be given in production. 7. Working on Weekly sales report from stores 8. Every two weeks checking stock in hand in Zoho and replenishing perennial stock . Show less

• 

  JUSPAY

  Dec 2020 - now

  • Led the Transactions Team, categorizing and analyzing merchant issues using Zoho Desk to reduce ticket volume.• Spearheaded the development and launch of the internal tool product "Alerting Module" from ideation to implementation.• Conducted post-production live monitoring for "IRCTC" to ensure seamless operations and customer satisfaction. • Debugged post-production issues using tools like Kibana, Grafana, Log Viewer, Athena, and prepared RCA & COE's.• Leveraged BigQuery (SQL) for transaction data analysis to identify patterns for reported issues.• Collaborated with internal teams to fix issues and ensure SLA are adhered.

  • Associate Program Manager

    Jan 2024 - now

  • Senior Product Solution Engineer

    Mar 2022 - Dec 2023

  • Product Solution Engineer

    Dec 2020 - Feb 2022