Grant Mappatao

Experience

• 

  Globe Telecom

  Jun 2017 - Aug 2017

  Radio Frequency Engineer Intern

  • Evaluated Search Ring for potential Cell Site Location• Reviewed Technical Site Survey Report (TSSR)• Performed Drive Test and Walk Test• Optimized Cell Site performance using RF Tools• Handled site construction plans such as bill of materials, equipment allocation, channel load plan, etc.

• 

  Huawei

  Mar 2019 - now

  • Conducted in-depth assessment and analysis of complex network infrastructures of various clients across industries such as Finance, Government and Conglomerate.• Led the design of customized network solutions to address customer requirements and align with their business goals, leveraging expertise in the company’s products and solutions guided by industry best practices.• Provided technical consultation and guidance to customers, addressing technical queries, concerns, and objections, and ensuring alignment between customer requirements and proposed solutions.• Contributed to the development of customer’s overall long-term ICT enterprise roadmaps and strategic plans, offering insights, recommendations, and thought leadership to help customers anticipate future trends, challenges and opportunities in the ICT landscape.• Responsible for the development of compelling sales proposals, presentations, and solution demonstrations, showcasing the benefits and capabilities of the company’s products or solutions to clients or partners.• Conducted product-related activities including workshops, proof-of-concept (POC) and technical product presentations, highlighting key features, functionality, and use cases to clients and partners.• Prepared detailed technical documentations, including network solution architectures, design documents, configuration guide and suggested implementation plans, to support customers in deployment planning.• Conducting in-depth market research to identify emerging trends, industry developments, including new products, solutions, and innovations, and analyze their potential impact on the company’s offering and market positioning.• Organized competitive analysis to assess the strengths, weaknesses, opportunities, and threats posed by competitors, identifying gaps in the market where the company can differentiate and innovate. Show less • Configured network devices such as routers, switches, firewalls and wireless access points, and network management tools according to design specifications and other customer requirments. Involves setting up of IP addresses, VLANs, routing protocols, access control lists (ACLs), NAT/PAT configurations, and other device parameters.• Installed operating systems, firmware, and software updates on network devices to ensure they are running the latest stable versions with security patches and upgraded features. Involves centralized management platforms for batch deployments and automated updates.• Conducted thorough testing of newly deployed network devices to verify functionality, performance, and interoperability with customer’s existing infrastructure. Includes connectivity tests, bandwidth test, failover test, etc.• Integrated network devices with essential network servers such as DHCP servers, DNS servers, NTP servers, authentication servers (e.g. RADIUS, TACACS) and network monitoring systems.• Provided technical support to clients, addressing inquiries, troubleshooting issues, and resolving problems related to product functionality, compatibility, and performance. Involves remote assistance, on-site visits, and/or escalation of service tickets to TAC/HQ as needed.• Creation of detailed technical documentation of network configurations, diagrams, procedure and troubleshooting steps. Involves preparing Method of Procedure (MOP) for implementation, operation, maintenance and troubleshooting of deployed network devices.• Adhering to customer’s network change process and procedures to ensure that network changes are implemented in a controlled and systematic manner. Involves obtaining approvals, scheduling maintenance windows, and rollback if necessary.• Performed hardware installation, conduct periodic network health check, and optimize performance of network devices such as routers, switches, firewalls, access pointes, servers, etc. Show less

  • Network Solutions Manager

    Dec 2019 - now

  • IP Network Engineer

    Mar 2019 - Dec 2019