Ankur Bindal

Experience

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  Ericsson India Global Services Private Limited

  Oct 2010 - Jan 2017

  Developer / Integrator

  Solution Environment:: Tomcat, BMC Remedy 7.x,8.1 ,Midtier, Java Highlights :- Performed as the technical lead for numerous Customization Projects on our ONE TM tool which is Remedy based.- Planned and led the implementation that allowed Integration between Different tool and Remedy using Web Service Integration, Email Integration, Java API.- Provided performance tuning to ensure applications ran at optimum levels.- Created test plans for multiple Remedy implementations to provide customers a means to confirm software changes had not introduced any abruption to existing services and to verify functional specifications are met.- Understanding/Maintaining production Environments- A part of Deployment Team for deploying Many complete Release (comprised of many CRs) in the Production System.- Designed, developed and implemented Enhancements and Bug Fixes in Production Environment Coordinating with various customers to get the work done.- Code release / Post production support- Extensively worked on web -services and third-party integration.- Developed a middleware application( webserver and client using Axis2) in java for integrating with remedy through webservice.- Integration of Remedy with WFM , Netcool, Amdocs, Synchronoss etc. Show less

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  Ericsson

  Oct 2010 - Feb 2013

  Solution Integrator
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  Ericsson India Global Services Pvt. Ltd.

  Mar 2013 - Jan 2017

  Senior Solution Integrator

  Responsible for Preparing solution between TM in Ericsson and Customer System- Integrating different Interfaces(Third Party Tools) with TM- ITSM Configuration and integrations- Converting Business Requirements in Technical Requirement and document the same- Prepare Design documents and ATS(Acceptance Test Specifications)

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  Tata Consultancy Services

  Feb 2017 - now

  - Technical Workshop for Requirement Gathering- Lead team for delivering mulitple development & deployment Projects- Migration of On Prem Solution to Helix Cloud Solution- Part of Multiple Upgrade of Remedy application - Designed & Implemented IM, CM, PM, SRM, SLM, CMDB,Virtual Chat, DWP Catalogs.- Integration of Remedy with other tools using web services(SOAP, Rest API)- Service Request Management , OOTB SR Development and AIF SR's Development- LDAP & ARDBC Integration of tool with AD Servers- Pentaho job creation for data import to create and update existing data of CMDB- Development of independent module to support business requirement- Optimization of Environment and Mid-tier application- Managing and report creation in Smart Reporting & Helix dashboard Show less

  • Associate Consultant

    Jan 2022 - now

  • Assistant Consultant

    Jul 2018 - now

  • IT Analyst

    Feb 2017 - Jun 2018