Will Marshall

Experience

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  The Beacon School

  Sept 2015 - Sept 2015

  Temporary Teaching Assistant

  Worked as a teaching assistant (Year 1) to cover for an absence.Duties included checking and updating reading logs, passing on parents' messages to staff. Supervised pupils during break times and during lessons (occasionally needing to resolve conflict), and escorted pupils when moving between classes. Supported learning in english, reading maths, IT and science. Often requiring adaptable approaches to each child on an individual basis to help with their particular needs and those with difficulty; communicating and simplifying concepts to aid their understanding.Required to build a rapport with pupils and staff, to be organised, attentive and proactive.Motivated to rapidly learn school systems to fully complete tasks despite having option to leave some aspects to other staff. Show less

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  The Beacon School

  Mar 2016 - Jun 2016

  Data Tracking Assistant

  Tasked with tracking pupil assessment data, including historic data, working with staff to locate and obtain missing data and account for discrepancies within assessment data in order for collation to take place.Having obtained all relevant data, I worked in Excel creating spreadsheet databases tracking pupil assessment history for each year of education while at the school. In addition I created a lookup system whereby a pupil could be searched and their individual data would display in dynamic graphs for easy holistic review.My spreadsheets are to be used as assessment recording standard at the school. Show less

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  UK Civil Service

  Mar 2017 - Jun 2023

  • Established customer relationships across 6 departments and 3 geographical locations, in-person and virtually. This ultimately secured additional funding for the project.• Product Owner and Business Analyst for a critical project with myriad customers and competing needs. Captured and prioritised requirements to drive delivery.• Created business case and presented recommendations which shaped senior departmental decision making. Resulted in workforce capacity savings and greatly improved decision making.• Created business practice documentation and guidance applicable across departments for project teams to ensure compliance and obtain assurance accreditation.• Established business area metrics and reporting functionality allowing prioritisation and cost savings by coordinating different teams and stakeholders to complete requirements for solution, driving the solution forward. • Earned 3 Merit Awards for work on Mental Health and EDI initiatives. Show less Outline• Operations Manager and Data Analyst delivering in a changing environment on challenging tasks.Key Responsibilities• Gain and maintain understanding of an array of technologies and data including Internet Protocols and Telephony.• Devise operational objectives, breaking those down into analytical tasks, and solve problems by spotting and exploiting opportunities.• Adhere to strict legal and policy restraints, maintaining knowledge thereof, and help shape policy in changing circumstances.• Work actively with a variety of stakeholders, collaborating on shaping and prioritising requirements.• Represent business communities and subject matter experts as a Senior User and work with software developers to convey requirements, circulate important information and shape new technologies and capabilities. Show less

  • Product Owner

    Jan 2022 - Jun 2023

  • Data Analyst

    Mar 2017 - Jan 2022
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  Planetary Annihilation Inc.

  Jul 2023 - now

  Product Manager \ Producer

  I had the opportunity to be part of a project while utilising my product skills and developing more transferable skills useful in a product management context. During my time on the project I have coordinated and managed a cross-functional remote team, developed product roadmaps and shepherded feature development from ideation to release. I have written functional requirements documents and testing frameworks and scoped release goals for beta and full launch.Led customer insight gathering initiatives, leveraging media channels to conduct market and user research to analyse user sentiment. Resulted in a successful crowdfunding campaign aligned to player needs, influencing strategic decisions, executed alongside external marketing partners. Show less

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  King's College London

  Aug 2023 - Apr 2024

  Product Manager*

  *Student on a heavily practical PM course involving a real project with an employer.Heavily practical online course with King's College London learning about and practicing Product Management tools and techniques on a business scenario, followed by a placement project with a real employer.- Level 7 Certification- Course Sections: Business and Product Strategy - Design and Development - Launch and Go-To-Market.- Result: High Distinction---•Conducted Market Analysis and User Analysis to identify product opportunities and pain points.•Presented product feature innovation verbally and in business case formats.•Aligned product development with business strategy and metrics.•Developed prototypes of varying fidelities and conducted usability testing.•Created and maintained product roadmap and product backlog.•Developed a business-aligned Go-To-Market Strategy.•Identified a metrics framework to measure product success and business impact post-launch. Show less

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  Docusign

  Mar 2024 - May 2024

  Product Management Intern

  Led a team of Product Management Interns to develop a product pitch to address user churn from Knowledge Based Authentication (KBA) systems.Combined market research, user research and customer insights to develop a robust, data-informed and customer-focused pitch for identity verification product improvement. Conducted user interviews, created wireframe prototype and ran A/B test experiments to optimise and refine designs. Created a success metrics framework to monitor product impact post-launch.Presented business case to senior product stakeholders at DocuSign. Show less