Mahmoud Reda

Mahmoud Reda

Customer Service Representative

Followers of Mahmoud Reda33821 followers
location of Mahmoud RedaKairo, Ägypten

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  • Timeline

  • About me

    HR Manager | Driving Talent Strategy & Employee Engagement | Driving Strategic Growth through People Management |HR Operations | Learning & Development | Compensation & Benefits | performance management| Regional.

  • Education

    • The American University in Cairo

      -
      Human Resourse Diploma Human Resources Management/Personnel Administration, General

      -Strategic Management-Recruitment -Personnel & Employee Relations-Training & Development-Compensation & Benefits-HRIS

    • Ain Shams University

      2006 - 2010
      Bachelor's degree Philosophy
  • Experience

    • Mobily

      Jan 2011 - Feb 2012
      Customer Service Representative
    • Adidas

      Feb 2012 - Sept 2019

      • Assisting with all internal and external HR‑related matters.• Assisting with budget monitoring and payroll.• Assisting with the recruitment process by identifying candidates, conducting reference checks, and issuing employment.• Coordinating employee development plans and performance management.• Investigating complaints brought forward by employees.• Managing the organization's employee database and preparing reports.• Participating in developing organizational guidelines and procedures.• Producing and submitting reports on general HR activity.• Recommending strategies to motivate employees.• Managing monthly payroll process. Show less

      • Human Resources Generalist

        Sept 2015 - Sept 2019
      • Retail Trainer

        Feb 2012 - Sept 2015
    • PUMA Group

      Sept 2019 - Feb 2021
      Rigional Human Resources Leader (Intertex group)

      • Supervise all HR Processes for Egypt, Kenya, Uganda & Sudan for brands (Adidas, Puma, Asics & Geant Hypermarket.• Conducting performance and wage reviews. • Managing monthly payroll process. • Developing clear policies and ensuring policy awareness. • Handling workplace investigations, disciplinary, and termination procedures. • Hiring more than 300 employees for all the brands for one year using a strong LinkedIn profile of 30K. • Led a team of junior human resource managers. • Maintaining a smooth onboarding process. • Reduced Turnover.• Resolving conflicts through positive and professional mediation. • Training, counseling, and coaching our staff. Show less

    • ACG - Abdin's Consultancy Group

      Jan 2020 - Jan 2022
      Freelance Human Resources Consultant

      • Assist in recruiting, training, and management of personnel.• Assist in the development and integration of policies.• Conduct research through various methods (data collection, surveys etc.) to identify a problematic situation or find the cause.• Devise plans and techniques to drive change and culture management.• Formulate strategic and practical plans to address human resource matters.• Help establish control systems for compliance with business methods and HR practices.• Initiate and lead human resource programs and projects.• Providing advice and recommendations to HR personnel for resolution of daily issues.• Refurbish knowledge of advancements in the field and present new ideas.• Review systems and processes and make modifications to address issues.• Select and implement suitable HR technology. Show less

    • Coldwell Banker

      Feb 2021 - Apr 2022
      HR Manager

      • Compensation and benefits, and HR policies and procedures.• Developing and implementing HR strategies and initiatives aligned with the business objectives.• Developing clear policies and ensuring policy awareness.• Handling employee relations matters professionally and promptly, addressing concerns, and resolving conflicts.• Handling workplace investigations, disciplinary, and termination procedures.• Hiring over 250 employees for 6 months using a strong LinkedIn profile of over 34K followers.• Increasing Employee satisfaction rate.• Managing the end‑to‑end recruitment process, including sourcing, screening, interviewing, and selecting candidates.• overseeing recruitment and onboarding, employee relations, performance management, training, and development,• playing a critical role in the success of our organization by supporting and managing all aspects of our human resources.• Reducing cost per hire.• Reducing Recruitment Costs.• Managing monthly payroll process. • Reducing the Turnover ratio. Show less

    • Wama International Group

      Apr 2022 - now
      HR Manager | Regional

      • Building a new strength process for the group, ensuring efficient and effective HR Services delivery (searching, onboarding, training, performance management, and offboarding).• Building up business competence, leadership, and talent pipeline and Supporting managers and co‑workers in their development, according to the business needs and development plans.• Contributing to make WAMA a diverse and humanistic workplace, developing a trustful climate that encourages an open and honest dialogue.• Creating a new performance management system for the group depending on our previous experience in multi‑international companies.• Creating a new structure for the company depends on our vision.• Increasing Employees satisfaction rate to be: 67 %.• Inspiring and empowering all co‑workers, specifically the HR team to perform to the best of their abilities and continuously develop in their assignments.• Reducing cost per hire .• Reducing Recruitment Cost.• Reducing the Turnover ratio .• We’ve created a new strong human resources department for the group able to manage all HR functions.• Managing monthly payroll process. Show less

  • Licenses & Certifications

    • Transitioning from Manager to Leader

      LinkedIn
      Jan 2020
      View certificate certificate
    • Adidas trainings related to HR & Retail

      Adidas
    • Payroll & Social insurance workshops

      Leaders Academy
    • Talent Management

      LinkedIn
      Jul 2020
      View certificate certificate
    • Business Writing Principles

      LinkedIn
      Jan 2019
      View certificate certificate
    • Extreme Productivity (Blinkist Summary)

      LinkedIn
      Jan 2019
      View certificate certificate
    • Advanced English business communication

      SYE English Community
    • Mini MBA

      Ain Shams University
      Jun 2015
    • Giving and Receiving Feedback

      LinkedIn
      Aug 2018
      View certificate certificate
    • Professional in Human Resources (PHR)

      The American University in Cairo
      Jan 2016