Consolata Ndungwa

Experience

• 

  Kenya Community Development Foundation

  Apr 2013 - Jun 2013

  Internship

  Grant processing, document preparation, Organizing and Planning for workshops,Email handling, Database management,Customer care services

• 

  Naivasha Municipal council

  Oct 2013 - Dec 2013

  Attachee

  Using the billing system to manage tax and revenue collection made by the sub-county government.

• 

  Kenya Community Development Foundation

  Jan 2015 - Apr 2015

  Intern

  Grant processing,Email Handling, Materials preparation, Planning and Organizing workshops, Customer care

• 

  Kenya Airports Authority

  Jan 2016 - Mar 2016

  Intern

  Networking,ICT Support, Hardware and Software Installation and Maintenance

• 

  Safaricom Limited

  Sept 2016 - Dec 2016

  IS Operations Intern

  Implementation of Share Point 2013Monitoring , performance tracking and Optimization of Share PointProvide support for systems, sites and processes in Share PointDocumentation of Processes and steps and ensure ease of availabilityTesting new and upgraded systems, processes and application before implementation

• 

  Assent

  Jan 2017 - now

  My responsibilities include: Working with a team of individual contributors, setting team goals, and aligning them towards the company's OKRs. Encouraging innovation to improve the efficiency of business processes to enhance quality, efficiency, and productivity. Provide effective performance management through feedback, coaching, and mentorship. Assessing the team's gaps and development needs while promoting and maintaining a congenial productive and collaborative work culture. Processed client data using the company's tools to complete the requests, ensured the quality of the data uploaded on the platforms, reviewed and analyzed client data requests, and provided mentorship, and training to team members. In this position, I prepared routine and complex written correspondence to clients and conducted quality assurance on clients' supply chain data before it was uploaded to their platforms. As a compliance coordinator, my duties involved email correspondence between suppliers, reviewing and uploading compliance data, and conducting online searches to retrieve various data including scrubbing and updating supplier contact information.

  • Manager, Data Operations

    Mar 2021 - now

  • Data Operations Specialist

    Aug 2020 - Mar 2021

  • Data Quality Assurance Specialist

    Jul 2017 - Aug 2020

  • Compliance Coordinator

    Jan 2017 - Jun 2017