
Ryan Miles
Bartender

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About me
CS Specialist
Education

Edith Cowan University
2007 - 2010Bachelor of Science - BS Emergency Medical Technology/Technician (EMT Paramedic)
Creighton University
2013 - 2013Certificate Critical Care ParamedicStudy of Critical Care practices, medications, and skills with practical placement in hospitals
Experience

Fuel Bar and Ca
Nov 2001 - Dec 2002BartenderResponsibilities included customer service, cash handling, open and closing, supervising, staff training, and recruitment.

The Flying Scotsman
Feb 2002 - Oct 2005Bar SupervisorResponsibilities included customer service, supervising, managing staff, and staff training and recruitment.

Ocean Beach Hotel
Dec 2002 - Jan 2007Bar SupervisorDuties at the OBH included supervising and managing staff, staff training, and recruitment, stock ordering, and control, liaison with multiple departments, liaison with external organizations, customer service, bar, restaurant and functions supervisor, security, liaison with function clients including weddings and corporate functions. Ensuring the safety of all staff and patrons and ensuring the safe working order of all equipment.
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St John Ambulance (WA)
Jan 2007 - Aug 2011ParamedicI was accepted into the St John Ambulance and Edith Cowen University study and training program in 2007. This involved study of a Bachelor of Science (paramedical science) with ECU, training with St John Ambulance WA and four years full-time paid work on the road with the state ambulance service.Responsibilities included emergency response, emergency preparedness, OHS, patient support and advocacy, adherence to protocols and procedures, inter-service communication and teamwork, scene management, continual education, schedule 8 medication control, and protocols. Show less

Link Health Australia
Aug 2011 - Dec 2013Industrial ParamedicCritical Care clinical currency with Link Health providing Emergency care, medivac, clinic care, work related injury documentation, health promotion, training, primary health care, health screening, alcohol and other drugs testing, stock control, administration, liaison with multiple contractors and strict adherence to protocols. The remote element of this position requires strong self-direction, motivation, continual preparedness and self-evaluation.

Falck
Dec 2013 - Apr 2015Industrial Paramedic2 weeks on, 2 weeks off schedule in the remote Pilbara desert.Establishment and operation of two medical clinics on the Rio Tinto Brockman 2 construction site.Patient care, emergency care, medication control, stock control, clinical documentation, report writing, health education and liaison with multiple contractors.

National Patient Transport Pty Ltd
Apr 2014 - Aug 2015ParamedicSafe transport and care of patients between hospitals of Western Australia with strong emphasis on care, safety and customer service.

Banger's Sausage House & Beer Garden
Aug 2016 - Mar 2021Lead Bartender
Wise Property Group
Mar 2021 - Mar 2023Licensed Realtor
Wise
Oct 2022 - nowCustomer Support SpecialistCustomer service specialist engaged in the international transfer of funds. This role requires extensive product knowledge including sending money abroad, accounts, debit card, software, international currencies, worldwide banking systems, currencies, and international monetary regulations. As a CS specialist in fintech, I am engaged with all departments including payment operations and compliance with strict adherence to, confidentiality, protocols, laws, and regulations.
Licenses & Certifications

Certificate IV Training and Assessment
Peel Safety InstituteJan 2013
Wounds and Surgical Airways certificate
Clinical Training and Education CenterJun 2012
Injury Management Coordinator
Industrial Foundation For Accident PreventionJun 2011- View certificate

Content Marketing
HubSpot AcademyJul 2020 
Critical Care Paramedic Certification (CCP-C)
Creighton UniversityNov 2013- View certificate

Complete Digital Marketing
UdemyJun 2020 - View certificate

Inbound Marketing
HubSpot AcademyJul 2020 - View certificate

The Complete Copywriting Course
UdemyJul 2020 - View certificate
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Google Analytics
Google Digital Academy (Skillshop)Jul 2020 - View certificate
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Google Ads Search
Google Digital Academy (Skillshop)Jul 2020
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