Harikrishnan R

Experience

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  GE Capital

  Feb 1999 - May 2003

  Associate Consultant
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  Mahindra Satyam

  Jun 2003 - Sept 2009

  Consultant

   Organizing / driving business requirements meetings with the business team for related to release enhancements Effort estimation and communicating the same with the business users and getting the approval for the same Assigning, Handling and co-coordinating the Tickets / enhancements with the onsite/offshore team and make sure they meet the SLA Involved in Unit testing of Application and Bug Fixing. Debugging the issues and suggesting team for further actions on the issues. Coordinating with the cross teams while maintenance activities like network upgrade and UNIX patching etc... Coordinating with the third party Applications like QAS, First Logic data updates and EDS for batch scheduling issues. Preparing / Driving the weekly status report related to the stream. Show less

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  IBM / UPS

  Sept 2009 - now

  Business Analyst / Sr. Advisory Consultant

  A global IT Professional with 20+ years of cross-industry experience a proven record of being a problem solver. Possess extensive experience in cross-functional communication with stakeholders, business process owners, and customers.Snapshot of Achievements:- Extensive experience in working with global teams- Handled end to end client engagements across the globe (US, Belgium, Singapore)- Worked with cross-functional technical teams and also with business process owners- Certified Product Owner (PSPO1) from Scrum.org- Certified Disciplined Agile Senior Scrum Master (DASSM) from PMIPossesses excellent leadership in handling application portfolio with varied technologies and communication skills that enable him to create and lead high performing teams that deliver results with efficiency and consistency.Professional Experience:- Conducted requirements gathering workshops with business process owners and global owners, and prepared / reviewed As-Is / To-Be process maps, Functional Specification Documents for assigned Core and Boundary Systems.- Managed product backlog end to end- Work with business owners, tech architect, project manager and Data analyst where required for implementation of recommendations / solutions- Work closely with the engineering / product management team to deliver new features and capabilities• Collaborate with other Product Owners, Business Owners and leadership to align on future product enhancements- Document and Facilitate sign-offs on expectations from business & IT owner- Involved in Proof of concept design along with solution architect team - Work with business and technical teams to ensure the business requirements are understood, communicated and documented Show less

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  IBM UPS

  Sept 2009 - now

  Information Technology Business Analyst