Veronika Kovacsova, CBCI

Experience

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  EuroPair s.r.o. - COOLAGENT

  Aug 2007 - Sept 2008

  Cultural - exchanged program in USA

  Au pair in USA.

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  ING

  Oct 2008 - Oct 2012

  As a specialist at the Static Data team of Shared Serviced center I was responsible for all kinds of administration of accounts and data processing in various system with the aim to provide the best global customer service.Task and responsibilities of the Static Data Officer:» Administration of static data: opening/ closing / updating of customers and accounts, set up statements, fees, interests, exchange rates list and floating rates within the SLA,» Processing of client data requests submitted via SharePoint;» Administration of online banking: user, account and company setup;» Data consolidation, reconciliation and data clean up; » Participating on preparation of required procedures and process flows; » Testing and implementation of new processes and aplications, providing reports of them; » Maintain contacts with departments in our company in various European countries about execution and progress of all work within the department;» Filter and screen the suspicious swift messages in order to precaution money-laundering and financing of terrorism, reporting the suspicious alerts to compliance department in six countries, participating in AML trainings.» Training new colleagues. Show less

  • Static data processing officer and AML alert handler

    Oct 2009 - Oct 2012

  • Head of Receptionist

    Oct 2008 - Sept 2009
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  Own Business and on maternity leave

  Nov 2012 - Oct 2018

  Live in China

  As a freelance translator I was involved into: »Implementation activities of Slovak companies on the China market.»Individualization, selection and coordination of professionals and / or companies for the supply of goods and / or services.»I attended English lessons at Wall Street English.»I attended Chinese Course at Global Chinese Learning Center.

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  Swiss Re

  Nov 2018 - Jan 2019

  Reconciliation Specialist
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  ING GSO Bratislava

  Feb 2019 - Aug 2020

  • Coordination of Key Control Testing process in line with ICF/ERM Binding Principles, coordination of approx. 30 Control Owners within ING branch IBSS Bratislava• Creation and evaluation of Test Results, provide test instruction for Test of Design and Test of Effectiveness, participation on yearly Sign-off and preparation of ICS (In Control Statement)• Maintenance of usage of iRisk system, clean-up and update of old/wrong data• Facilitation of Risk & Control Self Assessments (RCSA), performing Risk Assessments for new processes, products and projects• Implementation of all new Policies, Frameworks, Minimum Standards resulting from regulatory requirements or from ING Group Standards• Monitoring of mitigation actions and findings• Support management steering and strategic decisions• Update the way of working where necessary• Provide awareness messages to local stuff• Facilitate the communication between 1st Line (Business) and 2nd Line (ORM/Compliance)BCM (Business Continuity Management)•Creation and update of BCPs within IBSS Bratislava•Monthly call and preparation of report for GlobalBCM•Preparation for yearly testing of BCPs and Crisis Management• Create and maintain all local business continuity management activitiesGDPP• Participate in and lead GDPR activities and serve as organizational Data Protection Executive (DPE)Anti Fraud• Participate in anti-fraud activitiesSharePoint Admin• Create and maintain MS SharePoint Show less MAIN RESPONSIBILITIES: • End to end First Line Monitoring Key Control testing (FLM KCT), i.e. effective and efficient execution of Key Control Testing with regards to global control frameworks over several banking areas and processes; • verifying and ensuring the effectiveness of the organization’s risk management, governance and controls in place; • regular monitoring and evaluation of risk and process management; • identifying (potential) loopholes through research and interviews and recommending risk aversion measures and cost savings; continuous knowledge maintenance and development regarding sector’s rules, regulations, best practices, tools, techniques and performance standards. The end-to-end process would typically consist of:a) Preparatory phase: study and deep understanding of frameworks to be tested; determining the required evidence; reviewing and additional clarifications of the evidence provided with locations tested;b) Execution phase (testing): performance of independent key control testing & assurance review of the frameworks, based on the evidence provided in the preparatory phase, including clarifications with the assigned locations and business control office, including but not limited to: additional clarifications and interpretation in terms of the required evidence, status of testing, etc.;c) Reporting phase: preparation and reporting of test results, as well as maintaining open communication with management and next higher line of defense.ADDITIONAL NON-KCT RESPONSIBILITIES:• Maintenance of dedicated SharePoint site;• Drafting of workplace instructions for Framework/Policies tested;• Training of new colleagues in the team; Show less

  • Business Control Officer

    Jan 2020 - Aug 2020

  • Non Financial Risk Advisory & Business Control Specialist/ IBSS Bratislava

    Feb 2019 - Dec 2019
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  SPP

  Sept 2020 - Apr 2022

  Operational Risk Specialist and Business Continuity Specialist

  • Provide an input to develop and implement non-financial risk policies & procedures and keep these up to date;• Ensure an effective and efficient risk management approach in decision-making processes with regards to business;• Monitor all the requirements defined by risk management and ensure these requirements are up-to date and aligned with the trends of the business-related industry;• Propose improvements into the risk managements processes used by the company to ensure continuous development of the organization;• Provide constructive recommendations focussed on internal controls as well as value-adding recommendations to help business achieve its objectives;• Proactively identify emerging risks and report to relevant stakeholders;• Actively track all outstanding mitigations and treatment/remediations;• Evaluate the adequacy of the company’s internal control framework in addressing risks and accomplishing the company’s goals and objectives;• Liaise with departmental heads in ensuring completion of risk registers on a semi-annual basis;• Provide regular reporting to Senior Management, using inference to inform and support strategic activities// Regularly report to senior management on the status of risk environment and its relation to strategic objectives;•Assist the Head of Risk Management with diverse ongoing projects;• Support internal and external audit requests and help resolve findings.• Implementation of Business Continuity Management (BCM) within SPP;• Maintain and enhance corporate BCP standards, policies and guidelines;• Prepare BCM Strategy, create BCPs for critical processes and keep these up to date, prepare DRP draft for IT department;• Provide guidance and direction to business units regarding program requirements and the development of an effective business continuity plan;• Supervise the maintenance of the Business Impact Analysis to ensure it reflects the current operational environment. Show less

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  ING Hubs Slovakia

  Jun 2022 - now

  •Creation of regulatory compliant standards, and models related to Operational Resilience and Business Continuity Management;•Coordinate and implement Operational resilience based DORA requirements on Global level (42 locations in scope);•Perform analysis of end-to-end value chains, including identification of single points of failure and interdependencies, and determining risk tolerances;•Plan and coordinate scenario testing (severe but plausible exercises) for specific business services, and capture and challenge disruption tolerance levels;•Prepare periodic reports and critical metrics;•Coordinate Global OpRes and BC Community calls;•Communicate with stakeholders on different levels;• Identify developments in the risk and regulatory landscape and assist in developing mitigation strategies;•Creation of Global templates and guidance's which are used by all entities;•Provide training and awareness;•Help to close CAS findings. Show less My scope of responsibilities covered multiple locations globally in developing, implementation and monitoring of the Business Continuity Management (BCM) framework. I maintained continuous global oversight of the status and progress of the non-financial risk matters relevant for BCM framework.Key responsibilities:•Support the Business Partner responsible for the framework on BCM topicsStakeholder Engagement: •Collaborate with internal stakeholders, including senior management, business lines, and risk functions, to promote awareness of BCM principles and foster a culture of risk awareness and accountability. •Provide guidance and training to employees involved in securing business continuity to ensure consistent adherence to BCM policy and procedures.Community manager: •Drive and maintain an active and lively international BCM community.Training: •Design and implement training activities related to business continuity management.Regulatory Compliance: •Stay up to date with relevant laws, regulations, and industry guidelines related to business continuity management. •Ensure the bank's BCM practices align with regulatory expectations and implement necessary enhancements to maintain compliance.Ongoing Monitoring and Reporting: •Monitor and evaluate the effectiveness of business continuity plans, policies and procedures and identify areas for improvement. Show less

  • Operational Resilience and Business Continuity Management Expert

    Apr 2023 - now

  • Business Continuity Management Expert

    Jun 2022 - Apr 2023