MALAK BOUOD

Experience

• 

  NGOs

  Jun 2006 - Jul 2020

  National and international NGOs Trainer

  During my time in this role, I have been clearly communicating with managers to create a core understanding on development needs and sessions within the organisation. Furthermore, I have been effectively developing and implementing intuitive training programs to allow individuals to progress personally and professionally. Additionally, I have been actively reviewing and analysing venue opportunities and books to ensure all needs for sessions are met. In this role, I have been professionally preparing and conducting in-depth training session, seminars and workshops, clearly communicating objectives and learnings to ensure a full understanding form all attendees. During my time with the organisation, I continuously provide crucial support and assistance to new members to enable them to settle into their development. Furthermore, I successfully monitor and review individual performance to suggest areas of improvement and provide support to enable them to achieve their goals. Additionally, I have been demonstrating a high level of attention to detail when managing training budgets ensuring all costs are accurate and no overspend occurs. In this role, I consistently record and maintain attendance records for seminars, actively following up with members who attendance slips. Furthermore, I utilise core skills and understanding to develop engaging educations materials, testing material to ensure all participants gain the most from them. Show less

• 

  Ehlais Clinic

  Nov 2006 - Oct 2008

  IVF Technician

  Performing all procedures required for IVF cycles, including medium and dish preparation, egg retrieval, sperm preparation, fertilisation check, embryo evaluation, cryopreservation and thawing, transfer, ICSI and assisted hatching. Performing laboratory quality control (QC), quality assessment (QA), and participates in quality improvement (QI) programs, record keeping and collection of data.Performing all andrology services, including preparation of semen samples for artificial inseminations and IVF, cryopreservation of sperm, and complete sperm analysis assessed by World Health Organization (WHO) standard. Show less

• 

  Alfa Medical Equipment

  Aug 2012 - Jul 2013

  Executive Administrative Assistant

  Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.Maintains customer confidence and protects operations by keeping information confidential.Preparing reports by collecting and analysing information.Maintaining executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.

• 

  Spark

  Jun 2013 - Jan 2014

  Project Coordinator

  Monitor and track progress of projects across the programme, including the production of status updates and project dashboards; assist in the enforcement of project deadlines and schedules across the programme.Ensure issues are identified, tracked, reported and resolved in a timely manner.Review and edit requirements, specifications, business processes and recommendations related to proposed solution.

• 

  Accord Transilations

  Aug 2016 - Aug 2023

  Freelance Interpreter

  As a Freelance Interpreter, I actively utilise core skills and understanding to translate legal documents from Arabic to English while ensuring all deadlines are met. Additionally, I organise and prioritise workloads to balance work and objectives from the organisation and clients.

• 

  Covalen/ Facebook

  Nov 2017 - Jul 2020

  In this role, I have been demonstrating advanced knowledge of identifying trends and patterns from datasets while actively highlighting areas of non-conformity to the global team for review and action. I continuously monitor and review the micro and macro environment to highlight and identify inefficiencies in workflow while developing and implementing innovative ideas to resolve all issues. Additionally, I have been professionally analysing reported content to make informed decisions on whether to keep or delete data in accordance to the Terms of Use. Furthermore, I have been consistently working under-pressure to meet tight deadlines, organising and prioritising work to ensure all targets and objectives are met. I successfully analyse and review the site for reports of abuse and explicit content to ensure all terms of use are not being mishandled. Show less As a Ground Truth Coach, I provided crucial support and assistance to new employees and underperformers to impact knowledge to allow individuals to develop personally and professionally. Additionally, I conducted and carried out informative weekly policy updates meetings to clearly communicate all changes to ensure a full understanding. Furthermore, I professionally prepared and constructed materials for professional shadowing and refresher courses for employees who need further support. In this role, I actively carried out mentor meetings to develop a thorough understanding of employees needs for progression within the organisation. Additionally, I continuously attending weekly sync meeting with TL, Anchor and coaches to ensure all feedback between employees and departments were streamlined. Furthermore, I expertly relayed feedback in weekly meetings for the assigned region to allow senior managers to see areas of growth and progression. Show less

  • Community Operation Analyst

    Sept 2016 - Jul 2020

  • Ground Truth Coach SME

    Nov 2017 - Sept 2018
• 

  AKIDWA

  Nov 2019 - Jul 2020

  Board Director

  As Board Director, I actively utilise core knowledge and experiences to provide crucial support and assistance to migrant women living in Ireland. Additionally, I organise, schedule and carry out training sessions to allow individuals to develop key areas to enable integration in the community. Furthermore, I continuously monitor and review the organisation to ensure all areas are complaint with legislative regulations while addressing areas that are not meeting the overall direction, effectiveness and accountability of the company. In this role, I have been effectively balancing and managing corporate needs against workloads while hitting tight deadlines. Show less

• 

  TikTok

  Jul 2020 - Aug 2023

  Quality Analyst- Trust & Safety

  During my time in this role I conduct quality assessment work by ensuring and evaluating the quality delivery of the content reviewed in European markets. I Conduct root cause data analysis and summary. I provide QA reports to content quality centre team members, and act as liaison with them to ensure consistent quality measurements throughout the operation. I work closely with Local Operations and Safety teams, and act as escalation point of contact for policy related questions, issues and solutions. I conduct coaching and calibration sessions to the Content Moderation teams across Europe to ensure that operational policies and processes are being applied consistently. I enhance moderation policy and community safety continuously. Show less

• 

  Reach For Me

  May 2023 - now

  Co-Founder