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Luc Claessens

Luc Claessens

Senior Field Service Engineer

Followers of Luc Claessens804 followers
location of Luc ClaessensAntwerp Metropolitan Area

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  • Timeline

  • About me

    Senior Director | Board member | Healthcare | Life Science | MedTech

  • Education

    • Getinge Academy

      2022 -
      Responsible Leadership

    • Leadership Pipeline Institute

      2019 -
      Leading leaders

    • Truepoint

      2018 -
      Strategic Fitness Process

    • Saleforce.com

      2017 -
      Customer Relationship Management

    • Getinge Academy - Sales training

      2015 -
      Solution Selling - Commercial Excellence

      * ComEx : Commercial Excellence Philosophy* Selling Effectively* Customer Decision Making Process* Know your customer* Solving Customer Problems* Communication Skills* Objection Handling* High Gain Questions* Effective Call Management* Product Line Sales versus Account Management* Account Management : Model / Health check / Process* Conduct a Site Analysis* Account Planner and Review* Strategic Positioning Exercise

    • Mgruppen

      2014 - 2014
      Team & Business Leadership program

      * Business strategy & market analysis* Applied finance* Business innovation* Challenges and leadership* Leading individuals and teams for performance* Business communication

    • IDEWE

      2011 - 2011
      Preventieadviseur III (Safety and Health)

    • Hogeschool Antwerpen

      1989 - 1994
      Industrieel Ingenieur Elektronica, Optie Telecommunicatie (MSc electronics)

    • Harvard Business School

      2020 -
      Leading in times of adversity

    • Vlerick Business School

      2012 - 2012
      Financial management for the non-financial manager

      Program 1: Understanding Annual Reports Program 2: Mastering Costs and Budgets Program 3: Fundamentals of Financial Management

    • Hult Ashridge

      2021 -
      Leading remotely

    • Antwerp Management School

      2013 - 2013
      Organizational Performance Management

      Module 1: Strategy development & planningModule 2: Developing a strategy-focused organizationModule 3: Managing human capital & human resource performanceModule 4: Managing Financial PerformanceModule 5: Value-based management and advanced cost & profitability managementModule 6: Planning & BudgettingModule 7: Business Process ManagementModule 8: Managing ICT performanceModule 9: Risk management

    • Antwerp Management School

      2016 -
      Master Class Change Management

      Module 1 : Fundamental aspects of changeModule 2 : Diagnosis, models, culture, Appreciative InquiryModule 3 : Implementation and Integration

  • Experience

    • Thermo Fisher Scientific

      Sept 1994 - May 2008
      Senior Field Service Engineer

      Chairman Works Council (NL)After sales support functionsSenior Field Service Engineer : installation / validation (IQ-OQ-PQ) / maintenance / troubleshooting on laboratory equipment such as :* AAS* UV/VIS* FTIR* HPLC* Liquid Chromatography Mass Spectrometry (LC/MS) : ion trap + orbitrap + triple stage quadrupole)

    • Getinge

      May 2008 - Feb 2024

      Responsible for the entire Benelux Service/after sales department Member of the Benelux management teamBoard member Responsible for the whole Service/ after sales department for the 'new Getinge'Member of the Benelux Management Team Responsible for the whole Service/ after sales department after the merge of ''ArjoHuntleigh', 'Getinge' and 'Maquet' Member of the Benelux Management Team member of the management team

      • Service Director BeNeLux

        Feb 2019 - Feb 2024

      • Head of Service

        Apr 2017 - Feb 2019

      • Head of Service

        Feb 2016 - Apr 2017

      • Service Manager

        May 2008 - Jan 2016

  • Licenses & Certifications

    • Member of Executives' Global Network

      EGN Belgium (Executives' Global Network)
      Jan 2022

    • Managing for Results

      LinkedIn
      Feb 2023
      View certificate certificate

    • How to Master Your Executive Presence

      LinkedIn
      Jan 2024
      View certificate certificate

    • Prosci® Certified Change Practitioner - Delivered by Nexum Group

      Prosci
      Aug 2023
      View certificate certificate

    • Leading Leaders

      Leadership Pipeline Institute
      May 2019
      View certificate certificate

  • Volunteer Experience

    • Instructor

      Issued by (W)onderweg on Jan 2010
      (W)onderwegAssociated with Luc Claessens

    • Chief Instructor - Board member - Webmaster

      Issued by Vlaamse Jutsoka Merksem VZW on Jan 2001
      Vlaamse Jutsoka Merksem VZWAssociated with Luc Claessens

    • Monitor

      Issued by Antwerp Wet Wheels on Jan 1998
      Antwerp Wet WheelsAssociated with Luc Claessens