Joel Pelley

Experience

• 

  Raytheon

  Nov 2002 - Mar 2004

  Multi Disciplined Engineer

  Responsible Engineering Authority for all mechanical engineering work, including setup, testing, maintenance and troubleshooting, on a state-of-the-art, electro-optical hardware project. Managed key project aspects including facilitating meetings that provided planning, work breakdown, budget and progress related data to management, engineers, customers and vendors. Developed, assessed and implemented a wide variety of program requirements and test documentation.

• 

  ITT Inc.

  Dec 2004 - Oct 2005

  Mechanical Test Lead

  Deployed strong project management, communication, documentation and problem solving skills to direct hardware testing and the activities of an engineering and technician team. Collaborated with customers, program managers and cross-functional engineering teams to support high-priority system integration and test. Evaluated facility equipment, recommending and negotiating upgrades with program representatives and vendors to improve efficiency and functionality.

• 

  Boeing

  Jan 2006 - Apr 2008

  787 Weight Engineer

  Directed the Weight Engineering program for the Wing Fixed and Trailing Edges and Center Wing Section of the 787-8 Dreamliner. Partnered with internal design teams and external partners in Japan (Mitsubishi, Kawasaki and Fuji Heavy Industries) and South Korea (Korean Aerospace Industries) to successfully achieve weight targets.• Accurately predicted Center Wing Section weight within 1% having weighed only 5% pre-production parts. Center Wing Section is a wing and fuselage body joint with 1,000+ metal and carbon fiber parts and 100K+ fasteners.• Increased critical information management by over 50% through self-designed and built Excel-based tools.• Promoted in 8 months while receiving 5 major company and >20 peer performance excellence awards. Show less

• 

  Microsoft

  May 2008 - now

  Promoted to recruit, manage, grow and lead a team of technical program managers delivering the hardware platforms that drive business critical results at the core of Azure’s Intel-based A, B, D, E, F, G and L-series virtual machines (VM). Driving vision and alignment across 20+ cross-functional, multi-disciplined organizations with 500+ engineers to build an efficient hardware and processes optimized to execute multiple programs simultaneously with a focus on performance, quality and rapid global scalability. Gaining buy-in from 6+ C-suite and 12+ partner-level stakeholders on large, transformative hardware infrastructure projects based on a multi-year product strategy born from customer, business and technological insights.• Simultaneously leading execution of 2 lines of server platforms while gaining C-suite buy-in for designs over the next several generations.• Driving integration of multiple new performance, acceleration and efficiency technologies, in both hardware and software, into current and next gen platforms while maintaining schedule and increasing overall quality.• Recruiting top-tier talent and creating a high-performing, customer-centric culture inspired to deliver transformative hardware platforms and infrastructure at world-class performance, quality and scale. Show less Created and delivered new Intel-based Dv5 and Ev5-series VMs along with the Ice Lake server hardware architecture and infrastructure. Translated business and technological needs of customers like Walmart, Adobe, Snowflake, Databricks, into an actionable execution plan, delivering both the product and hardware on time and at scale across 20+ multi-disciplined engineering and business units. Lead team in fast-paced development, iteration and execution of product, hardware and software in day-to-day activities both strategically and tactically. Drove quick and constructive resolutions to new risks and competing priorities to drive for impact. Identified, built consensus, gained C-suite sponsorship and drove process improvements for hardware and VM development to increase quality and scalability while reducing toil.• On-time delivery of the new Dv5 and Ev5-series VMs for announcement and preview with Intel at the Ice Lake Launch as well as the public General Availability (GA) of these VMs on time and at scale for Azure Ignite 2021.• Built and drove critical partnerships with teams across 7 major engineering divisions to integrate and deliver Azure Compute’s first 100G Network Bandwidth offering in the Ev5-series Isolated VMs. Show less Lead 4 programs with cross-functional teams across 20+ multi-disciplined engineering and business units to deliver three generations of Intel-based hardware platforms and one AMD based hardware platform, along with the Dv3, Ev3 and Lsv2-series VMs. Translated critical customer business needs and requirements into products, server hardware, HostOS, infrastructure and the software stack. Aligned and integrated all aspects of each program including hardware design and qualification, network readiness, cluster procurement, buildout and operationalization for stakeholders and internal and external customers. Drove day-to-day execution to translate product and program vision into business-critical results.• Delivered Dv3 / Ev3-series VMs generating >$1B annually with >1M instances used successfully by Fortune 500.• Delivered Intel Haswell, Broadwell, Skylake and AMD Naples hardware platforms for Dv3, Ev3 & Lsv2-series VMs. Show less Recruited by General Manager (GM) to lead a global team across 20+ multi-disciplined engineering and business units to rebuild and drive the manufacturing and operations program management model for HoloLens v1. Analyzed business, stakeholder and executive requirements to create a new strategic plan. Ensured communications focused on decisive, fast-moving solutions, constructive resolutions to conflicts and drive for impact across teams with competing priorities.• Proposed, obtained advocacy for and led key engineering, design and business decisions with 2 CVPs and 4 GMs on supply chain execution, ensuring productive programmatic solutions while balancing technical trade-offs.• Delivered enhanced systems and processes and presented complex technical concepts clearly to C-suite execs, enabling them to have critical visibility into the program while ensuring realignment of teams & stakeholders. Show less Successfully designed, built and launched the industry-first Halo Channel app, delivering 100+ hours of content globally on Xbox, Windows, iOS and Android. Managed 30+ features, issues and mitigations, critical feature prioritization and schedule for a 20-person team including content, UX, engineering, TPM and test. Over 2M app downloads year one.• Delivered v1.0 in 12 mo., co-launching with Master Chief Collection (MCC) for in-game video playback, at a positive response rate >80%. Integrated customer feedback and bug fixes into v1.1, improving positive response to >90%.• Reduced game disk and download sizes >4GB for MCC and Halo 5 through video offloads to Halo Channel app. Show less Directed global activities of 20+ engineering and business disciplines to build first-ever manufacturing lines, processes and supply chain to launch the award-winning Surface family of products. Partnered with and influenced Surface device development team on all aspects of design to enable 2M+ units of global scale. Proposed and obtained advocacy for key engineering, design and business decisions to 4 CVPs and 8 GMs across multiple product lifecycles.Surface Touch Cover (launched Oct. 2012) and Surface RT2 (launched Oct. 2013)o 100% commitments met (cost, quality, volume, schedule) on >1M units concept-to-live in 12 mo. each launch.o Touch Cover – 98% functional First Pass Yield (FPY), 99% Cosmetic FPY on Microsoft’s first fabric product.o RT2 – 95% functional FPY and 99% cosmetic FPY using <1% parts from RT1 including color and finish redesign. Show less Hand-picked by GM for a 12-month project to restructure the Xbox Customer Service and Support global organization and operation. Proposed and gained approval from 2 CVPs for plan after collaboration with 6 Sr. Directors. Lead redesign and rebuild of agent support tools in 8 months for 500+ global agents, including integration of direct agent feedback.• Increased issue coverage and agent efficiency by over 50% with new toolset resolving an average additional 5K+ issues per month, further reducing Xbox returns by 25% over reduction as a TPM in Xbox Repair & Refurbishment.• Increased agent satisfaction by over 50% at 4 vendors in 6 regions based on survey results and in-person feedback. Show less Directed a complete restructuring of the Xbox 360 Console RnR business in 16 months. Scope included manufacturing processes, software-based test stations, component reclamation and rebuilding of a trustworthy data system to monitor the results of the end-to-end process. Developed copy-exact model of new operation and duplicated globally to 4 sites.• Delivered $500M cost avoidance and sub-1% 30-day Xbox global repeat returns world-wide in 16 months.• Increased repair quality 30% by redesigning Xbox 360 repair operation through consolidation to a single vendor. Show less

  • Principal TPM Manager - Hardware Platforms

    Feb 2021 - now

  • Principal Program Manager - Virtual Machines and Hardware - Azure Compute

    Sept 2018 - Feb 2021

  • Sr. Azure Program Manager - Azure Compute Hardware

    Mar 2016 - Sept 2018

  • Sr. NPI Program Manager - HoloLens

    Mar 2015 - Mar 2016

  • Sr. Program Manager - Halo Channel - 343 Industries

    Mar 2014 - Mar 2015

  • Sr. NPI Program Manager - Surface

    Jan 2011 - Mar 2014

  • Sr. Process Engineer - Xbox Customer Support

    Oct 2009 - Jan 2011

  • Sr. Repair and Refurbishment Engineer - Xbox 360

    May 2008 - Oct 2009