Aarsh Kariya

Aarsh Kariya

Customer Service Manager

Followers of Aarsh Kariya6000 followers
location of Aarsh KariyaBengaluru, Karnataka, India

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  • Timeline

  • About me

    Software Engineer @ Mitti Labs | Frontend | Backend

  • Education

    • LDRP Institute of Technology & Research, Gujarat Technological University

      2018 - 2022
      Bachelor's degree Computer Engineering
  • Experience

    • Gujarat Literature Festival

      Dec 2019 - Dec 2019
      Customer Service Manager

      • Streamlined and employed available resources to increase media coverage by more than 50% through media releases.• Implemented a new email-based invitation system to expand the reach of past participants. • Managed logistics and accommodation of over a hundred speakers. Also reduced the email-response rate from an average of 36 hours to 24 hours by automating the process.• Awarded the certificate for being the best intern.

    • Qalara

      Oct 2020 - Oct 2020
      Web Developer

      • Developed a newsletter for the company using HTML and CSS.• Understood their design and motivation and used relevant technologies to make it most interactive. • The newsletter will be used across the company for the customers.

    • PythonMate

      Apr 2021 - Jun 2021
      React Developer

      • Optimized components for maximum performance across a vast array of web-capable devices and browsers.• Developed new user-friendly and customizable features using ReactJS.• Built reusable components and front-end libraries for future use.• Translated designs and wire-frames into high-quality code.

    • Jeevitiv

      Jun 2021 - Sept 2021

      As a front-end developer my responsibilities were as follows:• Determining the structure and design of web pages.• Ensuring user experience determines design choices.• Developing features to enhance the user experience.• Striking a balance between functional and aesthetic design.• Ensuring web design is optimized for smartphones.• Building reusable code for future use.• Optimizing web pages for maximum speed and scalability.• Utilizing a variety of markup languages to write web pages.• Maintaining brand consistency throughout the design. Show less

      • Full Stack Developer

        Aug 2021 - Sept 2021
      • Frontend Web Developer

        Jun 2021 - Sept 2021
    • Pazcare

      Jun 2022 - Jan 2024

      HRMS• Integrated 16 companies across 5 clients (Razorpay, Darwin, etc)• On-boarded 12 companies to manage their premiums.• Managed > ₹20L premium across 6 companies.• 809 companies on-boarded to date.Claims User Dashboard• Developed highest revenue generating feature.• 19% more claims raised by users post deployment of feature.• Composed 4 test cases for automated testing of features.• 20% faster claim settlement procedure for users.Claims Partner Dashboard• 2 dashboards in 2 months for in-house replacement of Retool handlingof claims cases by CSM teams.• Reduced average TAT resolution from 70 days to 40 days.• Reduced average TAT claim status change from 12 days to 4 days.CSAT• Developed Customer Satisfaction to track reviews of MVPs.• 1628 reviews from 40 - Trajectory since CSAT was launched in March.• 1597 Total Claims vs 1408 Settled Claims! Happy Customers!UI Revamp• Developed & deployed 6 generic components in 2 months.• Reduced development efforts to contain 2 week sprints.Mobile Development• Migrated all JavaScript files to TypeScript.• Implemented Employee Grade for MFine and Zoho in 7 days. Show less

      • Associate Frontend Engineer

        Nov 2022 - Jan 2024
      • Software Developer

        Jun 2022 - Oct 2022
    • MittiLabs

      Feb 2024 - now
      Software Engineer

      Mitti Collect (MVP)• Developed 25+ screens across 7 modules over a course of 1.5 months.• Set up the product from ground up to be used in 4 states (currently).• Used by 150+ agents on-field.Farmer Onboarding• Developed 11 screens over 2 weeks to on-board 300+ farmers.• Developed 4 screens to track 400+ land records.• Collected 100+ acres of data for data science team.Field Boundaries• Developed 4 screens to track 400+ land records.• Collected 100+ acres of data for data science team.AWD Pipe Installation• Developed 3 screens for facilitation of AWD pipe installation.Crop Data• Developed 4 screens to track crop data such as irrigation date, crop variety, transplanting date, date of levelling and type of levelling.Farmer Card• Developed 1 screen for farmer overview and addition of new data.• Configured 3 additional functionalities for editing farmer details.Admin Dashboard• Built from scratch and complete ownership.Backend• Plunged into backend development.• Learnt Go Show less

  • Licenses & Certifications

  • Volunteer Experience

    • Member

      Issued by GDG Ahmedabad on May 2020
      GDG AhmedabadAssociated with Aarsh Kariya
    • Blogger

      Issued by Medium on Jul 2020
      MediumAssociated with Aarsh Kariya
    • Blogger

      Issued by WordPress on Jul 2020
      WordPressAssociated with Aarsh Kariya
    • Volunteer

      Issued by Mozilla on Jul 2020
      MozillaAssociated with Aarsh Kariya
    • Member

      Issued by Ahmedabad Machine Learning and AI Group on May 2020
      Ahmedabad Machine Learning and AI GroupAssociated with Aarsh Kariya
    • Development Volunteer

      Issued by Elyments on Apr 2020
      ElymentsAssociated with Aarsh Kariya
    • Marketing Volunteer

      Issued by Intellify on Sept 2020
      IntellifyAssociated with Aarsh Kariya