Susan Robinson

Experience

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  UK Ministry of Defence

  Oct 2003 - Nov 2008

  • Fraud Investigator

    Jan 2007 - Nov 2008

  • Chief of Telephone Operations

    Feb 2005 - Jan 2007

  • Civilian Recruitment Officer

    Oct 2003 - Feb 2005
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  FAIRWAY REAL ESTATE LLC

  Apr 2012 - now

  Jul 2014-Nov 2021. Returned May 2023.Position​​​​: Licensed Real Estate Broker (15 hours per week).Responsibility - To sell 10 homes per year.Utilized Real Estate Broker’s and County Databases to research homes for sale.Proactively completed and buyers’ and/or sellers’ transactions from initial contact to executed purchase/sale closing.Provided weekly feedback to sellers, agents, title officers, and lenders.Presented completed files to the Managing Broker for approval and calculated commission payment.Remained knowledgeable about the current real estate market, completed Continuing Education every two years to maintain RE License.Apr 2012-Nov 2021. Position​​​​: Office Manager/Assistant Rental Manager)(35 hours per week)Office Manager Responsibilities:Managed day-to-day operation of the office including staff supervision and training.Arranged office repairs and liaised with vendors.Represented Designated Broker when he was absent.Managed office diary.Updated business operations manual, job descriptions and employment contracts.Answered/screened phone calls, took messages, emails, correspondence, copy’s and faxes.Provided all information required for state audits.Assistant Rental Manager Responsibilities for 120 multi & single family homes:Established current rental rates by using comparisons from other newly rented local units.Attracted tenants by advertising vacancies and showed vacant units.Completed Tenant screening and rental leases. Collected and banked security deposit and pet fees. Enforced occupancy policies and procedures by confronting violators.Utilized either Tenant File Property Manager Database or Appfolio to record and update details of properties, incoming rents, homeowners, and tenants. Paid monthly property-related expenses, including Management fees, Vendors. Paid rent to homeowners.Completed home inspections.Prepared homeowner monthly income and expenditure reports and end of the year rental statements. Show less

  • Licensed Real Estate Broker

    Jul 2014 - now

  • Real Estate Broker/Assistant Property Manager/Office manager

    Apr 2012 - now
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  SpareBox Storage

  Mar 2022 - Sept 2022

  Self Storage Property Manager

  Responsible for managing the day to day operations of 1050 storage units in 2 self storage facilities.Worked independently without supervision.• Completed general maintenance.• Developed customer relationships by identifying customer storage needs and providingrecommendations.• Arranged contractor bids for repairs and ensured work was completed to standard.• Overlocked storage units for non-paying tenants.• Uploaded all information needed to sell storage unit contents to storage auctions.com• Kept Regional Manager appraised of activities weekly.• Provided security camera information to Police when break ins occurred. Show less

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  Caldwell Country Chevrolet, Rockdale Country Ford

  Sept 2022 - Mar 2023

  Fleet Receptionist

  Fleet Department takes orders for Government Fleet vehicles and up-fits them for their specialism. The receptionist answers phone calls to identify customer needs.Redirects phone calls to appropriate sales or service department.Enters sales into Fleetshare sales system.Emails, copies and files documents.