Prashant Singh

Experience

• 

  Ashirvad Traders (आशीर्वाद ट्रेडर्स)

  Feb 2022 - Sept 2022

  Supply Chain Associate
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  BlueRose Publishers Pvt. Ltd.

  Sept 2023 - Apr 2024

  Operations Executive

  As an Operations Executive at BlueRose Publishers, my primary responsibility is to oversee the print-on-demand operations of the company. I am responsible for a variety of tasks related to collecting book orders from various online portals, managing the printing and dispatching of books, and addressing customer queries related to the printing process.Key Responsibilities:1. Collecting Book Orders: - Monitor and gather book orders from different online portals such as Amazon, Flipkart, BlueRose in-house orders, and others. - Consolidate the collected orders and input them into a Google sheet for record-keeping and tracking purposes.2. Order Management: - Maintain different Excel sheets to organize and manage the orders for printing. - Coordinate with different printing houses to schedule and send books for printing based on the orders received.3. Quality Check and Dispatch: - Oversee the quality check process to ensure that the printed books meet the company's standards and customer expectations. - Coordinate the dispatching of books to customers, ensuring timely delivery and accurate order fulfillment.4. Customer Query Resolution: - Act as the point of contact for customer queries related to all printing-related matters, including order status, print quality, and delivery schedules. - Provide timely and accurate responses to customer inquiries, addressing their concerns and ensuring a positive customer experience. Show less