
Susie Nelson
Office Assistant

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About me
Associate, Audit Project Management at Institutional Cash Distributors (ICD)
Education

Savannah College of Art and Design
2006 - 2010B.F.A. Interior Design, Business Management and EntrepreneurshipDean's List Graduated Cum Laude
Experience

Eastside ENT Specialists
Jun 2004 - Jan 2009Office AssistantProvided document management support for 300+ pediatric healthcare employees. Primary responsibilities included organizing patient chart archives, assisting with year end paperwork, bookkeeping, and running errands for the staff. This was a seasonal job.

Design in a Day Interiors
Apr 2006 - May 2006InternShadowed interior designers and learned constructive ways about how to communicate with clients, utilize pre-owned furnishings, and lastly what the useful techniques are for successfully color coordinating rooms. Also assisted in staging homes while performing minor installations for artwork and shelving units.

SCAD Alumni Relations
Sept 2007 - Apr 2008Office AssistantWorked at the Alumni Office organizing and/or working events,responding to emails, and posting alumni updates on the SCAD website.

Timberline Fine Furniture and Interior Design
Oct 2009 - Dec 2009InternLearned how to advise clients on space planning, furniture layout, and color coordination. Also assisted in preparing design presentations by drafting floor plans, selecting furniture, artwork, paint colors, and fabric swatches for client's homes. Other tasks included organizing paperwork for design estimates, filtering out fabrics from material alterations, and staging vignettes within the stores showroom.

Extell Development
Oct 2010 - Feb 2011Junior DesignerLearned how to be an efficient project manager for large scale hospitality and high endresidential buildings. Also worked in the in-house design department and played a large rolein making final material and FF&E selections. Other responsibilities included being a personalassistant, budgeting, ordering items for projects, reorganizing the design department office,staging apartments and lobbies, and researching a wide range of companies to use for projects.

Magic Maids Cleaning Service
Jul 2011 - Nov 2012House CleanerProvided organization and cleaning assistance to a wide range of home owners throughout Boulder County. Gained experience in time management, efficiency, and the skills to pay attention to the details of each home. Primary responsibility was to provide customer satisfaction by always putting the client first.

3rd and Vine Design
Nov 2012 - May 2014Store Manager & DesignerHad a vast amount of responsibility in assisting in the design/merchandising of the store,specialized in directing and designing the website, utilized graphic design skills to create printadvertisements, and assisted with interior design projects. In addition to designing, carried outthe store manager responsibilities of managing finances, receiving/buying inventory, schedulingdeliveries, handling customer service inquiries, and maintaining the store to its fullest potential.

Kloor Chiropractic & Wellness
Jan 2015 - Mar 2016Front Office Receptionist & AssistantSpecialized and excelled in customer service for patients, understood all the aspects of the job and was very efficient in a fast-paced environment. Also became highly educated about insurance companies and how they benefited members. Other responsibilities included: scheduling appointments, assisting doctors in administering treatments, following through with auto accident cases, fi ling claims, processing payments for insurance patients, selling supplements to patients, and closing out the financials at the end of the day. Show less

Journey 2 Life/Holos Health
Mar 2016 - Mar 2019Medical AssistantAssisted multiple functional medicine physicians, and efficiently helped patients from start to finish. Daily tasks included: taking vitals manually, administering body composition analysis tests, and reviewing test results thoroughly with patients. Took pride in fine-tuning customer service operations and being able to effectively multitask in a fast-paced environment. Also excelled at maintaining a smooth workflow throughout the office to ensure doctors and patients were kept on time. Became well-rounded, knowledgeable, and was able to excel in both roles to strengthen the team as a whole. Show less

Clovis Oncology
May 2019 - Aug 2020Receptionist & Administrative AssistantComfortable with being the face of the company and representing the core mission, vision andvalues to visitors who come through. Provide support to the office by accommodating guests,maintaining food and supply inventories for 120+ people, organizing rooms for meetings,ordering meals, accepting/sending out packages, and distributing mail. Working towardsimproving and implementing safety protocols for the office. Additionally, regularly offer supportto multiple departments in order to expedite ongoing projects when bandwidth is limited. Show less
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Institutional Cash Distributors (ICD)
Aug 2020 - nowAssociate, Audit Project Management
Aug 2024 - nowAudit Project Specialist
May 2024 - Jul 2024Executive Administrative Assistant
May 2022 - May 2024Administrative Assistant
Aug 2020 - May 2022
Licenses & Certifications
- View certificate

Administrative Professional Foundations
LinkedInAug 2020 - View certificate

Administrative Professional Tips
LinkedInAug 2020
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