Sofia Capelletti

Sofia Capelletti

Receptionist front desk

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location of Sofia CapellettiCesena, Emilia-Romagna, Italy

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  • Timeline

  • About me

    Master's degree in "Local and Global Development"

  • Education

    • Istituto Tecnico Economico "Renato Serra"

      2012 - 2017
      Diploma in Tourism
    • Alma Mater Studiorum – Università di Bologna

      2021 - 2024
      Master's degree
    • Alma Mater Studiorum – Università di Bologna

      2017 - 2020
      Bachelor's degree
  • Experience

    • Villaggio Accademia Acrobatica s.r.l.

      Apr 2021 - Sept 2021
      Receptionist front desk

      - Check-in operations and description of the structure to guests in several languages (Italian, English, German);- Administrative and accounting activities, revenues management, bills emissions and payment notes;- Usage of Alloggiati Web and PEC Aruba for bureocratic and secretary purposes;- Warning of failures and problems to the responsible staff, management of complaints and customer requests.

    • No Peace Without Justice

      Jan 2023 - Jul 2023
      Project Assistant

      - Advocacy in the areas of "International Criminal Justice" (including the environmental side "Amazonia Beyond the Crisis"), "SWANA Democracy" and "FGM and Gender Rights";- Role of research and support in various activities and other works and/or projects currently in progress;- Translation of documents and/or files into English, Italian and French and viceversa;- Communication and control of social media network accounts, management of fixed tasks for trainees.

    • Ministero degli Affari Esteri e della Cooperazione Internazionale

      Sept 2023 - Dec 2023
      Temporary Typer at the Consulate of Italy

      - Vision and knowledge of the consular office with direct taking of public administration activities, such as registry office, civil status and social assistance, documents like id card and passports, notary services and other more;- Management of Consulate practices and acquisition of bureaucratic skills for all types of services offered to compatriots;- Usage of Microsoft Office and different consular platforms, WordPress for the official website and all social media platforms to promote the work of the Consulate;- Providing and supporting diplomatic initiatives between Italy and Germany, with a special regard on activities involving the environment. Show less

    • 2hands Organization

      Feb 2024 - now
      Strategy Specialist

      - Development and implementation of strategies, frameworks, projects and activities in line with the overall purposes of the organisation;- Analysis and proposal of innovative solutions to environmental issues through targeted studies combining sustainability concepts, the involvement of local communities and PCB approach;- Management of internal teams within the organisation to ensure effective integration and alignment between theory and practice;- Enhancement of environmental networking, maintaining and preserving trustworthy relationships with professionists and activists of the local and national sector. Show less

  • Licenses & Certifications

    • Cambridge First Certification B2

      Cambridge University Press & Assessment
      Jun 2016
    • German Language Certification B1

      Alma Mater Studiorum – Università di Bologna
      May 2022