Datuane Crawford

Experience

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  US Navy

  Jan 2007 - Jan 2009

  Aviation Ordnanceman

  Aviation ordnancemen are aircraft armament (weapons) specialists in charge of storing, servicing, inspecting and handling of all types of weapons and ammunition carried on Navy aircraft. The duties performed include: • Inspect, maintains and repair aircraft mechanical and electrical armament/ordnance systems; • Service aircraft guns and accessories; • Stow, assembles and load aviation ammunition including aerial mines, torpedoes, missiles and rockets; • Service bomb, missile and rocket releasing and launching devices; • Load supplementary munitions; • Assemble, tests and maintain air-launched guided missiles; • Supervise operation of aviation ordnance shops, armories and stowage facilities Show less

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  Hilton Garden Inn

  Feb 2014 - Feb 2021

  Night Audit Supervisor

  Perform night audit of hotel and outlet for revenue as per existing procedures. Prepare pre post room revenue report audit and assess adjustment after revenue posting.Perform daily audit of housekeeping report and study occupancy reports to ensure accuracy.Administer and compile daily Restaurant Revenue Report data and perform audit on Service journals and or tapes to classify under different heads.Monitor audit journals and reports from front office computer system and point of service. Perform adjustments and corrections and rectify all computer problems that occur during night shifts. Operate front office operating system to generate revenue or allowances and or expenses reports in the form of the Guest Ledger Summary and the Daily Restaurant Summary.Prepare daily balance sheet of all revenue and settlement accounts every night and file up details for reference.Administer and reset accounting system for all new operations. Attend any guest calls and ensure compliance to all rules. Identify and resolve all guest complaints and problems to facilitate maximum comfort for guests. Develop goals based on occupancy and average rate to offer superior quest service for every guest. Develop rapport with all customers and know how they feel about stay arrangement. Ensure proper maintenance of credit and accounting procedures. Develop and implement new methods to streamline and optimize operations. Show less

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  Alorica

  Jul 2021 - Dec 2021

  Customer Service Representative
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  Sitel Group

  Jan 2022 - Sept 2023

  Customer Service Representative
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  WGQ Home Solutions

  Feb 2024 - Apr 2024

  Account Manager