Saiful Hasan

Experience

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  Banga Flavour & Fragrance (Pvt.) Ltd.

  Oct 2012 - Aug 2013

  Marketing & Sales (Product Promotion,Customer Service & Branding)

  Some responsibilities for this position are –- Selection of flavours as per the taste and expectation of Bangladeshi consumers by doing consumer tests- Flavour applications on existing consumer market goods as the customer and legal requirements, also for future opportunities- Trial production at customer side, monitoring the quality control department at processing plant of the company- Communicating with target audiences and managing customer relationships.- Maintaining and updating customer databases Company policy. Show less

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  Hochschule Fulda

  Dec 2013 - Mar 2015

  Master project work:- Assessed the sustainability practices of primary production of organic milk and milk products in Antoniusheim Fulda, Germany.- Various sustainability measurement tools (e.g. SAFA, DSF, OCIS, SRS) has been used to assess sustainability performance in dairy sector.- Indentified sustainability parameters which could measure the constant and long-term sustainability of Antoniusheim. Work on - “Potato Value Chain in Bangladesh” - Analyzed to find out loopholes in post-harvest value chains of potato. - Analyzed the possibility of development in potato processing and harvesting sector.

  • Sustainability in an Organic Food Business

    Apr 2014 - Mar 2015

  • Student Work

    Dec 2013 - Apr 2014
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  Crimlin Farm

  Aug 2015 - Oct 2015

  Intern- Organic Farming Practitioner

  - Planting Preparation and Plantation to various Vegetables (Bed preparation, seeding, cultivation, mowing etc.) - Harvesting Area (washing, sorting, packing, labeling all Vegetables) - Distributing (Delivering Customer orders, sales at farmers' markets, customers communication) - To helped build awareness in this society about organic agriculture system - Learned about sustainable healthy lifestyle

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  Ayurvedic Food Catering and Services

  May 2016 - Oct 2018

  Customer Service Executive (Part-time)

  Identifying and assessing customers’ needs to achieve satisfaction Support production unit and marketing teamTeam support in German food festivals, corporate & social partiesOverall monitoring Hygiene system of relevant manufacturing facilities

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  KFC

  Dec 2018 - Nov 2022

  - Creates value for our shareholders through efficient operations, appropriate cost controls, and profit management- Controls day-to-day operations by scheduling manpower, ordering food and supplies, and developing the restaurant team- Controls profit & loss, by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Interviews and hires team members, conducts performance appraisals, takes discipline action, motivates and trains- Ensures maintenance of equipment, facility, and grounds through the use of a preventative maintenance program- Ensures food quality and 100% customer satisfaction- Ensures complete and timely execution of corporate & local marketing programs- Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team Show less

  • Restaurant General Manager

    Nov 2021 - Nov 2022

  • Assistant Restaurant General Manager

    Nov 2019 - Oct 2021

  • Shift Manager

    Dec 2018 - Oct 2019
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  IKEA

  Nov 2022 - now

  Kitchen Production Manager

  As a skilled manager, I confidently lead a team of up to 40 colleagues, achieving impressive results. Specifically, I achived continuous green standard performance in Hygiene and Operational Audits, surpassed the over average iShare rating, and effectively established a solid foundation within the department through iShared responsibilities, thereby enhancing the knowledge base of my colleagues. Additionally, I possess experience in critical areas such as Food Safety Management (HACCP), Waste Management, training, developing, and promoting co-workers, overseeing commercial activity within range planning, raising frequency measures, preparing commercial calendars, and cross-selling. Show less