Joseph Papp

Experience

• 

  Darden Restaurants

  Jun 2004 - Sept 2009

  Service Specialist

  www.olivegarden.com· Demonstrated exemplary customer service, receiving numerous "Hospi Heroes" accolades from peers and management for customer service and associate teamwork,strengthening company relations through outstanding teamwork and sales.· Successfully trained in and fulfilled multiple job positions; demonstrating firsthand knowledge, integral for the operation of a profitable business.· Increased restaurant morale through organization and preparation of associate eventsConstruction Worker, Show less

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  Basic Food Group Inc

  Oct 2009 - Sept 2011

  Service Specialist/ Trainer

  · Lead store in Promotional sales, personally increasing promotional sales by 4% for the 2nd quarter of 2010.· Completed corporate service trainer program.· Lead Service Trainer responsible for on-site service employee training, actively training over half of new hires since 2010.· Successfully maintains high customer service standards.· Conducted preliminary food preparation.· Prepared and cooked menu items.· Responsible for setting up serving lines, garnishing food items, and applying food protection and sanitation measures. Show less

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  JBS

  Jan 2011 - Oct 2019

  Swift and Company Trade Group, a 100% subsidiary of JBS USA Food Company LLC., is the global leader in Co-products Trading. Sourcing commodities from North America, Australia, New Zealand, and South America. In supervising the US Co-Product Protein Trade Desk, I have been instrumental in growing the business to become the largest Animal Co-products export company in the US.Key duties include:•Managing cross function team trading importing and exporting multiple products•Directing a Domestic Protein Blend operation for animal feed.•Negotiate supply contracts with 3rd party producers and inter-company off-take agreements.•Piloted opening of new Export Markets in South and Central America and South East Asia (Peru, Colombia, Philippines, Taiwan, Panama, and Dominican Republic)•Travel to South America and South East Asia to develop relationships with export customers. Escort visiting international customers around US plants.•Control sales strategy for US protein meals via export or domestic use•Oversaw successful Safe Food/Safe Feed audit and accreditation of Domestic Blend Plant.•Increased export volume on Poultry Meals •Coordinated expansion of exclusive transload for Poultry Protein export that resulted in doubling throughput capacity and reduced throughput costs.•Project Manager for Phase II expansion of Ruminant transload site, adding rail line, doubling capacity, and adding automation. Show less •Project Manager for design and construction of new transload site in Kansas; which generated an savings in transload costs.•Developed and executed an inter-company logistic service contract with JBS Carriers. Internalizing Swift and Company Trade US truck business, reduced freight costs, and improved feed security and safety with dedicated haulers•Oversaw the US Lamb Meal import business. This required multi-business unit collaboration with Pilgrim’s Pride (Chicken) team to develop coordinated sales strategy for multiple ingredients to Pet Food manufacturers. Guided increased volume and revenue increase. Initiated and set up exclusive processing and warehouse facility for Lamb Meal•Created and directed export supply chains for Animal Co-products•Established Technical Export Quality control program for all transload sites Show less

  • Commodities Trader By-Products

    Sept 2011 - Oct 2019

  • Junior Trader - Animal Co-products

    Jan 2014 - Jan 2017

  • International Logistics Coordinator

    Jan 2011 - Jan 2014
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  Neste

  Oct 2020 - Sept 2023

  Supply Manager - Renewable Products
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  JBS USA

  Sept 2023 - now

  Business Development Manager