KAMAL CHANDRA BARMON

Experience

• 

  National Life Insurance Co.Ltd.

  Aug 2007 - Nov 2009

  Sr. Programmer

  Responsibilities: In-house Software development for the company, re-organize the previous software and make those software automated for the company. I have designed the database on the basis of companies’ collected Information’s for developing Human Resources (HR) & Payroll Accounting System (PAS) Modules. To develop the IT department of the company, I have used to provide valuable ideas about hardware and software equipment.Noted Achievements:1. Data Migration from FoxPro system to oracle environment2. Oracle Application deployment in windows and Linux production environment3. Experience gathered on Oracle developer suite 10g,database 10g, windows server2003 etc. Show less

• 

  IBCS-Primax Software Bangladesh Ltd.

  Nov 2009 - Jul 2013

  Analyst programmer

  Responsibilities: Requirement gap analysis and customized all of their modules, process, forms, libraries, menus and reports. Maintenance of user level securities, huge volume of data and backup policy. Critical issues find out for each compilation steps. Parameter forms design to run for each reports. Requirement analysis and application design.Noted Achievements:1. Business requirement analysis, database design and application development2. Process Develop, performance tuning and huge volume data maintenance3. Customized and new features addition in existing application4. Critical issues find out and resolution within KPI deadline5. Oracle Application deployment in windows and Linux environment6. MIS reports generation by using Oracle BIEE(10g) tools on the basis of customer demand7. Experience gathered on oracle developer Suite, oracle database, OBIEE, java, framework (MVC), shell script etc. Show less

• 

  IBM

  Jul 2013 - Oct 2017

  Sr. IT representative

  Responsibilities: Airtel postpaid charging and billing application management and monitoring. New product, tariff and promotion development for Postpaid segment. Suspense or rejected data cleaning against mis-configuration. Postpaid rating, billing and invoicing process management, Billing lifecycle maintenance for postpaid users. Billing and Rating discounting criteria apply for customers. Manual billing discount procedure apply during bill generation. Billing invoice adjustment or dispute resolution for customers. Daily billing and rating application health monitoring. Communicating with vendors for developing new features of billing/rating system, testing the existing and delivered processes and escalating bugs found in the billing/rating processes. Interconnect billing application management and monitoring. Dispute resolution between interconnect partners. Various shell script and procedure development on the basis of requirements. Data migration from AIRTEL to ROBI operator and knowledge sharing with teams.Noted Achievements:1. Initiated daily IR/SR (incident reduction/Service request) control on daily operation2. Ensuring the IT Operations meets the SLA and KPI signed with the Customer3. Reduced compliance issues from Business side4. Various shell script and package/procedure/function developed on the basis of requirements Show less

• 

  Banglalink Digital Communications Limited

  Jul 2018 - now

  Responsibilities:• Lead the Campaign & Loyalty Management System and Solutions of the organization• Handling effective Planning, Operation & maintenance for CMS/LMS systems• Manage demands vs capacity along with commercial expectations• Ensure resource engagement, skill development and performance evaluation• Maintain the day-to-day operation and project KPIs• Collaborated with cross-functional teams to gather requirements, conduct system integration testing and ensure successful deployment of CMS/LMS solutions• Follow ISO standard for proper Change management, Capacity management and Incident management• Proper investigation and analysis of problems and provide the perfect solution• Ensure High Availability (HA) of the system• Manage new service and system integration• Manage vendors/partners and ensure proper governance• Regular system audits and performance evaluations, identifying problematic areas for improvement and implementing enhancements to maximize efficiency Show less Responsibilities:• New product, tariff and promotion development for Postpaid segment• Suspense or rejected data cleaning against misconfiguration• Postpaid Rating, Billing and Invoicing process management• Billing lifecycle maintenance for Postpaid users• Billing and Rating Discounting criteria apply for customers• Billing Invoice adjustment for customers• Daily rating and billing application health monitoring• Communicating with vendors for developing new features of billing/rating system, testing the existing and delivered processes and escalating bugs found in the rating/billing processes.• Various report generate, Linux shell script and API developed on the basis of business requirements Show less

  • Digital Solution and Service Lead Engineer

    Jul 2023 - now

  • Big Data,Platform & CVM Services Lead Engineer

    Jan 2021 - Jun 2023

  • BSS & OSS Solutions Lead Engineer

    Jul 2018 - Dec 2020