Robert Miller

Experience

• 

  United States Air Force

  Jan 2002 - Nov 2006

  Communications Officer
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  McLane Advanced Technologies

  Jun 2007 - Feb 2012

  Project Manager
• 

  U.S. Department of Veterans Affairs

  Feb 2012 - now

  Lead and provide management, guidance and direction to all Community Care product teams. This includes oversight of daily coordination of all activities of contractors, external vendors, and other participants for assigned products. Establish and maintain a positive relationships & partnership with the Product Line's primary customer within VHA Integrated Veteran Care. Oversee the selection and proper employment of tools and methods to track progress throughout the life cycle of products. Implement and ensure SAFe practices are being followed by the Products. Provide feedback to executive leadership and stakeholders through appropriate reports, meetings, briefings, and information papers. Evaluate the performance of direct subordinates and provides counseling, advice, and instruction concerning both technical/ administrative matters; through subordinate supervisors, assigns and schedules work and products to team members based on existing workloads, priorities, and selective consideration of work requirements and employee capabilities. Apply mastery knowledge of Information Technology systems, acquisition processes, and budget planning. Create Objective Key Results for the Product Line and indicators of system performances. Show less Provided leadership and management assistance in the strategic goals and daily operations of 46 Community Care (CC) Products. Responsible for increasing the CC Product Line Maturity and implementing Scaled Agile Framework principles across the products. Assist in the preparation and budgeting of 100s of Millions of IT investments. Resolve impediments product teams are encountering. Brief/inform executive leadership of various status, metrics, and impediments being encountered. Perform as the Director of CC during his/her absence. Show less Served as Supervisor, Information Technology (IT) Program Manager and was responsible for program/project management and systems lifecycles to include; acquisition, development, modification, enhancement, deployment or decommissioning of a product, service or system which may be Commercial Off the Shelf (COTS) or internally developed software business applications. Ensure that program management quality standards, tools and techniques governing all aspects of application development, systems support and research and development activity are defined and implemented across the system with the goal of ensuring uniformity and consistency of components. Participate in the establishment of system-wide and local monitors and controls to meet federal government and industry standards and directs recommended and accepted risk assessment methodology. Evaluate, monitor or ensure compliance with Federal, VA laws and regulations, policies, standards or procedures; Identify standards or requirements for infrastructure, configuration or change management. Show less Responsible for determining project requirements and priorities with the customer. Ensure customers are fully engaged throughout the project life cycle. Develop agreed upon project plans, budgets, and staff requirements for each project. Oversee all contract activities in support of the project. Create and present reports to leadership on progress of projects assigned. Identify, mitigate, and monitor risks associated with projects. Provide fiscal accountability by tracking cost, schedule, quality, scope and resources. Comply with VA security regulations and policies. Show less

  • Information Technology Portfolio Manager

    May 2022 - now

  • Deputy Portfolio Manager

    Oct 2020 - May 2022

  • IT Program Manager

    May 2018 - Oct 2020

  • IT Project Manager

    Feb 2012 - May 2018