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Kristie Mitchell

Kristie Mitchell

Customer Service

Followers of Kristie Mitchell568 followers
location of Kristie MitchellLos Angeles, California, United States

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  • Timeline

  • About me

    Filmmaker • Social Media Manager at Unfold Agency

  • Education

    • THE SABIS INTERNATIONAL CHARTER SCHOOL

      2012 - 2016
      High School Diploma

      Activities and Societies: Student Life Organization (SLO), Yearbook Editor & Chief, National Honor Society

    • Emerson College

      2016 - 2020
      Bachelor of Arts - BA Cinematography and Film/Video Production Alumni

      Activities and Societies: Delta Kappa Alpha Cinematic Society Student Government Association

  • Experience

    • CVS Health

      Jun 2016 - Nov 2016
      Customer Service

      I was a customer service representative as well as a cashier.• Operated a POS system

    • Sodexo

      Nov 2016 - Jun 2018
      Marketing Intern

      As a Marketing Intern I am tasked with controlling the public face of Sodexo's Dining Services at Emerson College.• Managed the companies social media accounts. • Planned / Coordinated events related to dining services.• Was in charge of student engagement and outreach.

    • Delta Kappa Alpha Professional Cinema Fraternity- Emerson College

      Jan 2018 - May 2019
      Public Relations Chair

      • Manages social media accounts for the Rho colony of Delta Kappa Alpha at Emerson College• Created and Managed dkarho.org, the Colony website

    • Cafe Bon Appetit

      Jun 2018 - May 2019
      Marketing Intern

      I acted as a representative for Dining Services at Emerson College.• Managed Facebook, Twitter, and Instagram accounts• Plan / Coordinate events for holidays & celebrations• Utilize company wide materials to create a tailored dining experience• Led team of 6 interns

    • Emerson College Darkroom

      Jan 2019 - Dec 2019
      Photo / Film Tech

      --Mixed photo darkroom chemicals--Maintained safety in the the darkroom--Vended materials to students--Assisted students with darkroom troubleshooting --Assisted with small repairs to analog cameras*Promoted to Team Lead in charge of signage after 5 months*

    • Macguffins Bar & Lounge

      May 2019 - Dec 2019
      Bartender

      • Took customer orders and prepared cocktails in an often faced paced environment.• Maintained bar area, keeping surfaces and glassware clean.• Prepared pre-made mixers and garnishes.• Kept up to date on new releases to keep customers informed.

    • Allbirds

      Jul 2019 - Dec 2019
      Retail Ambassador

      • Provided customers with information regarding the companies sustainability effortsand environmentally conscious business practices. • Operated a POS system (Shopify)• Provided customer service by anticipating customer needs.

    • Rise Management

      Jan 2020 - May 2020
      Talent Management Intern

      • Assisted the Office Manager with daily office tasks including covering phones• Kept client lists updated• Edited client reels, Wrote coverage for a variety of scripts• Assisted with in-office client relations

    • UNFOLD

      Apr 2021 - now

      -Manage client social content calendars.-Schedule and post all social content on multiple accounts throughout the week and weekend. Respond to fans using brand voice on all applicable social platforms -Track content performance and report on performance and insights applicable to our social strategy. -Craft and post live tweets and timely event-style content as needed, often on weekends. Assist copywriters in crafting post copy and on-asset copy.-Provide proactive ideas and assistance in monitoring daily trends and news topics, as well as platform updates and new tech opportunities. Show less

      • Social Media Manager

        Feb 2025 - now

      • Community Manager

        Apr 2021 - Feb 2025

  • Licenses & Certifications