Nichole Walker

Experience

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  University of North Texas

  Aug 2013 - May 2017

  Sports Videographer

  At UNT I worked directly in the football office with the coaches and players to film games and practices for the team. I become the lead sideline camera person before the end of my first seasonRan team meetingsTravelled on the road with the teamAssisted with editing practice and game film

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  HealthRecon Connect LLC

  Aug 2016 - now

  Executive Assistant, Account Manager, and Medical Correspondence Manager

  I was the first US employee for HRC. I have been placed in many roles over the years giving me a vast knowledge in many different functions to help the company run.Account ManagerLaunched a new SaaS product for patient self payIncreased client collections by 2.5x Implemented new cash increasing tactics while staying within the perimeters the client wantedHelped improve the system with changes that will make the product more competitive and function betterBuilt a customer service team from scratch around the new systemMedical Correspondance ManagerBuilt the department from scratch in the USAutomated in 2022 and currently oversee the processExecutive AssistantAssist the Owners/C Suite in daily operationsWork extensively in Executive LeadershipManage internal operations In addition to the above I have run payroll, onsite supply ordering, assisted HR, done interviews, dealt with internal and client mail, marketing, legal, workers compensation and auto accident claims for hospitals, and company party planning. Show less

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  GINNIE SPRINGS OUTDOORS, LLC

  May 2017 - Sept 2017

  Front Desk

  At Ginnie Springs I was responsible for greeting customers with a friendly face and helping answer all their questions. I learned to upsell day rentals, in store merchandise, and food.Making sure they got the right pass into the parkResponsible for giving customers all the details about the park

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  Vonlane

  Oct 2017 - Jun 2018

  Attandent

  I was responsible for the entire set of passengers and helping the driver during the trip. The position was similar to a flight attendant. I was responsible for checking ID's, onsite customer service, cleaning the bus in-between and after trips, managing unruly passengers, on time departures, restocking, and food and beverage serviceConstantly got feedback that I was providing a positive experience for the passengersCreated a wonderful customer service experience that transferred to my next job Show less

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  Daytime Finds

  Jan 2020 - now

  Co-Owner