Kithsiri Kumara

Experience

• 

  Wavenet

  Mar 2007 - Sept 2019

  As a tech lead software engineer, I am responsible for leading the development team for various projects and product developments, ensuring the delivery of high-quality software solutions that meet business needs and expectations. I also oversee the code base maintenance, release management, architectural design, and technical documentation of the software products, applying the best practices and standards of software engineering. I collaborate with other stakeholders, such as product managers, designers, testers, and salespersonals, to understand the requirements, provide feedback, and resolve issues. I mentor and coach the junior developers, sharing my knowledge and expertise, and fostering a culture of innovation and excellence. Show less As a technical sales engineer, I am responsible for understanding the customer’s requirements and proposing the best solution that meets their needs and budget. I design and document the solution, including the system capacity calculation and the hardware and software specifications. I also prepare and deliver technical presentations to the customer, demonstrating the features and benefits of the solution. I work closely with the sales team and the technical team to ensure customer satisfaction and successful implementation of the solution. Show less

  • Tech Lead

    Sept 2017 - Sept 2019

  • Associate Tech Lead

    Sept 2016 - Sept 2017

  • Senior Software Engineer

    May 2010 - Sept 2016

  • Technical Sales Engineer

    Mar 2009 - May 2010

  • Software Engineer

    Mar 2007 - Mar 2009
• 

  Premier Contact Point Pty Ltd

  Sept 2019 - now

  Senior Software Developer

  I create and manage cloud-based solutions for effective and personalized customer communication across various channels, such as voice, chat, email, and social media. I use cutting-edge technologies and best practices to create scalable, reliable, and user-friendly applications and ensure the quality and performance of the software through continuous testing, debugging, and optimization.