Ravneet Kaur

Experience

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  ZS

  Jul 2015 - Sept 2018

  • Managed large datasets using SQL and optimized data processes using SSIS, resulting in a 80% reduction in query run times and a 25% increase in report generation speed.• Created light data pipelines for process automation and fulfilled ad hoc client requests through dashboards, reports, or analyses.• Managed multiple overseas stakeholders involved in data inputs and outputs, liaising between clients, internal teams, and other data vendors.• Developed and maintained detailed project documentation for an internal process improvement initiative, resulting in a 20% increase in process efficiency and a 15% reduction in errors.• Established and managed a data quality verification process for a client's data operations, resulting in a 30% reduction in errors and a 20% increase in data accuracy. Show less

  • Business Operations Associate

    Apr 2017 - Sept 2018

  • Operations Delivery Associate

    Jul 2015 - Mar 2017
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  Paytm

  Sept 2018 - Sept 2019

  Assistant Manager, Business Analyst

  • Transform business needs into design: Analyzing big complex datasets, convert into meaningful insights and develop data reports and dashboards exercising creative-thinking to enable decisions• Worked closely with sales, marketing, growth, design and content teams to create sales collateral, product demos, and product messaging and planning marketing campaigns• Owned logistics vendor performance KPIs, data reports using SQL, Hive, Excel to assist with monthly review and ensuring that the business is moving in appropriate direction• Maintain positive team environment, fostering collaboration, communication, and innovative ideas Show less

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  ZS

  Sept 2019 - Oct 2021

  Business Operations associate consultant

  • Built business cases for revenue-driving initiatives, aiming for a 20% profit increase in 3 years.• Documented client requirements, resulting in a 20% increase in satisfaction rating.• Implemented information systems solutions for a 30% increase in operational efficiency.• Collaborated with clients as an analytics partner to develop strategies aligning with their goals, reducing costs and increasing revenue.• Managed project teams and initiatives for smooth day-to-day operations, supporting agile project delivery.• Fostered strong relationships with program and senior managers, resulting in a 25% increase in collaboration and 15% successful project delivery rate.• Conducted SQL and Spreadsheet-based analysis to understand trends and propose growth strategies for the business.• Delivered data-driven insights and recommendations to senior management using storytelling with data techniques.• Analyzed digital engagement data and used Test-Control experiment analysis for prescriptive data analysis and recommendations. Show less

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  Stanza Living

  Oct 2021 - Dec 2021

  Customer Experience Manager
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  University of Saskatchewan

  Jul 2022 - Aug 2022

  Summer Student
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  Ramada by Wyndham

  Sept 2022 - Dec 2022

  Front Desk Agent
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  Neo Financial

  Aug 2023 - Feb 2025

  Data Analyst
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  Benevity

  Feb 2025 - now

  Finance Operations Analyst, Processes