Mandlakayise Mdakane

Experience

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  GautengOnline

  Aug 2011 - Jan 2012

  IT Technician/ Lab Coordinator

  Installs, assembles and configures computers, monitors, network infrastructure and peripherals, such as cables and printers.Perform testing on network managed elements. Act as a technical resource in assisting users to resolve problems with equipment and data. Assist in training employees in the use of standard business and administrative software, including word processing, spreadsheet and database management. Implements solutions from help desk queries or notifies outsourced providers as required. Perform first level network operations support. Show less

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  Aptronics

  Mar 2012 - Aug 2018

  Information Technology Field Engineer

  - Day to Day Support & Onsite Support - Assigning IP Addresses to Users - Configuration & Installation of VOIP Systems (Shoretel & Samsung iServ Telephones)- Adding Users to Active Directory - Router Configurations & Installations- Remote Support (TeamViewer, VNC, Remote Desktop)- Network Printer Configuration & Support(Xerox/Gestetner/Konica Minolta) - Installations & Configurations of new PC's, Apple MacBook, iPhones, Blackberry, Samsung Galaxy. - Installations of Operating Systems (Windows Vista, 7, 8, 8.1, Server2003, Server2008, Server2012, UBUNTU Linux, OSX). - Installation & Configuration of Jutastats, Butterworth, Parallels Desktop, Mac & Windows Applications. - F-Secure Antivirus installation & configuration. - Troubleshooting & Repairing of HP Desktops, Notebooks, Thin Clients, Workstations & Servers- Ghost Imaging – Restore/Backup: (Symantec/SCCM)Installs, configures and upgrade operating systems and software, using standard business and administrative packages.Installs, assembles and configures computers, monitors, network infrastructure and peripherals, such as cables and printers.Maintain departmental local area network. Perform testing on network managed elements.Act as a technical resource in assisting users to resolve problems with equipment and data. Make hardware and software acquisition recommendations including assessing needs and providing justification for equipment and services. Assist in training employees in the use of standard business and administrative software, including word processing, spreadsheet and database management.Implements solutions from help desk queries or notifies outsourced providers as required.Perform first level network operations support. Show less

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  Mantronix IT Solutions

  Sept 2018 - Mar 2023

  Freelance Information Technology Consultant

  - Remote Support- Installation of Software and Hardware- Network Administration- Windows XP - 10 support- Installs, assembles and configures computers, monitors, network infrastructure and peripherals, such as cables and printers.

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  Freedom Won Pty Ltd

  Aug 2022 - now

  Technical Support Specialist