Miranda Libera

Experience

• 

  Buffalo Wild Wings

  Apr 2011 - Nov 2013

  Hostess/Cashier/Expeditor/Wings Certified Trainer

  Hostess: Greet customers with a kind smile and seat them quickly. Organize a sequence for the servers to be sat so each serve gets an equal amount of tables. Cashier: Take orders over the phone and in person. Manage money efficiently. Prepare orders in a timely fashion, and check to make sure all the food is present. Expediting: Prepare orders efficiently as food comes from the kitchen.The food is required to look presentable and has the correct proportions for each serving. Manage 15+ tickets at once. Show less

• 

  Kids First Sports Safety, Inc.

  Jun 2014 - Oct 2014

  -Manage assigning coaches for sport classes, preparing equipment for each sport session-Helped in advising the hiring new coaches-Organized my tasks by the urgency and priority, to efficiently maintain all that was needed to get done. -Implemented future jobs into a calendar, so we were able to line up coaching positions in advance. -Day to day work consist of taking phone calls from park districts, contacting coaches for jobs, and communicate, through written and verbal, with parents of kids who are participating in a program or camp. -Constantly updated each program of enrollment numbers.-On average managed and maintained 30 programs per week for 5 to 6 weeks. -Managed over 60-75 different park districts per week -80-100 different coaches per week Show less

  • Office Coordinator

    Jun 2014 - Oct 2014

  • Head Coach

    Jun 2014 - Oct 2014
• 

  South East DuPage Elementary Athletic Assosciation

  Sept 2014 - Apr 2018

  Volleyball Referee

  Refereed junior high and high school teams for Chicagoland Suburbs.- Creating a fun and professional atmosphere to help both teams achieve their best game play-Mentoring kids to work through frustrations and be able to create an attitude of sportsmanship on and off the court- Set example for coaches, school staff and athletes- Bringing the love of volleyball into every match

• 

  Illinois Performance Volleyball Association

  Oct 2014 - May 2017

  Volleyball Head Coach

  -Coordinate practices to ensure my teams are supportive, motivating and positive during games and practices. -As a coach, leader and mentor, it's important to lead by example for what I expect from the players and parents. -To create an atmosphere for players to grasp the importance of winning and loosing as a team. -Learning the value of foundational skills correctly to avoid injury, excel through the sport quickly, and be able to devlope advance skills early.-Understanding the competitive edge of tactical and technical skills of the game.-Coaching players through difficult dillemmas either as a team or inividual player, to create atmosphere of mental toughness. Show less

• 

  Egg Beater Cafe

  Nov 2014 - Jan 2015

  Server

  -Proficiently manage running food quickly, anticipating customer needs, and keeping area clean-Assure customer orders are correct before sent and delivered to customer-Kindheartedly communicate and engage with customers to ensure their visit is pleasant

• 

  Dayton Freight Lines, Inc.

  May 2015 - Oct 2017

  - Diligently answer customer questions and concerns-Ability to operate transportation specific programs-Track shipments to ensure customer satisfaction -Understand the importance of the correct paper work on file. -Ensure correct information is communicated through out the entire company and the transportation of the freight.-Able to work through out all different operation shifts to be able to answer all internal and external customer questions.-Aided in the operations of dispatching internal and external trucks and drivers through out the day Show less

  • Customer Service Representative

    Sept 2015 - Oct 2017

  • Management Intern

    May 2015 - Aug 2015
• 

  Pledgemine

  Oct 2017 - Mar 2019

  Operations Specialist and Quality Control Speciality

  - Manage daily inserting tasks and priority jobs to ensure all jobs go out by due date. - Ensure that the quality of my work is consistent and thoughtful, so the customer gets the best- Communicate with team for timeline updates - Effectively problem solve when printing issues arise- Analyze quality of prints and report to upper management for next steps

• 

  Avalon Risk Management

  Mar 2019 - Jan 2023

  - SQL data management and analysis - Tableau workbook and project creation- Tableau data management- Visual Studios Report development by updating the reports to match current business practices and expectations- Create test cases for updated reports, and releasing changes in development environments to test in stages- Manage data analysis of general daily, weekly and monthly task- Communicate effectively and concisely with internal and external customers- Create organization platforms for all parties to be involved in the project process- Analyze data to find abnormalities, be able to identify the cause, and create an effective solution Show less

  • Technology Support Specialist- Data and Analytics

    Jan 2021 - Jan 2023

  • Assistant Business Analyst

    Sept 2019 - Oct 2021

  • Bond Claims Specialist

    Mar 2019 - Sept 2019
• 

  West Cargo Truck Repair

  Jan 2023 - May 2023

  Diesel Repair Shop Manager

  - Constantly communicate status of trucks with customers- Consistently providing customers with estimates for approval of work- Analyze and effectively plan for consistency of jobs coming through the shop- Bill out customers and collect payments - Implement parts being accurately applied to the correct SO- Input vendor bills for COGS- Created SO for shop in a clear and concise format - Consistently run financial reports to analyze profits and losses to allow proactive action to be created- Constantly updating the truck work flow of the shop- Communicate with outside vendors for shop supply and balancing the cost of those vendors Show less

• 

  Proflow Pumping Solutions

  Jun 2023 - Mar 2024

  Repair Shop Office Manager