Ana Blas

Experience

• 

  HUSA

  Feb 2008 - Nov 2011

  Front Desk Receptionist
• 

  Hotusa Group

  Nov 2011 - Aug 2013

  • Supervise the professional greeting of client and visitors, to the highest standars• Manage room reservations• Recruitment and training of receptionists• Leading, monitoring and motivating the team• Review of standards and procedures• Monitor Budget• Supervise the coordination of VIP Functions and events• Review the uniform requirements• Dealing with contractors and suppliers;• Meeting and greeting customers;• Price quotation making

  • Reception Manager

    Apr 2012 - Aug 2013

  • Hotel Receptionist

    Nov 2011 - Apr 2012
• 

  Hotusa

  Aug 2013 - Jun 2017

  Manager Hotel Exe Moncloa****

  • Responsibility for good business of hotel• New customers getting (responsibility for full occupation of the hotel)• Responsibility for organization of all events managed in the hotel• Hotel revenue making• Demands transaction• Business team leading• Price quotation making• Responsibility for organization and quality of whole area• Motivation of hotel staff• Delivery optimalization• Receiving and handling of hotel guests complaints• Planning and organising accommodation, catering and other hotel services• Promoting and marketing the business;• Managing budgets and financial plans as well as controlling expenditure;• Maintaining statistical and financial records;• Setting and achieving sales and profit targets;• Analyzing sales figures and devising marketing and revenue management strategies;• Recruiting, training and monitoring staff;• Planning work schedules for individuals and teams;• Meeting and greeting customers;• Supervising maintenance, supplies, renovations and furnishings;• Dealing with contractors and suppliers;• Carrying out inspections of property and services;• Ensuring compliance with licensing laws, health and safety and other statutory regulations. Show less

• 

  Eurostars Hotels

  Mar 2015 - Jun 2017

  Manager Hotel Eurostars Casa de la Lírica****

  • Responsibility for good business of hotel• New customers getting (responsibility for full occupation of the hotel)• Responsibility for organization of all events managed in the hotel• Hotel revenue making• Demands transaction• Business team leading• Price quotation making• Responsibility for organization and quality of whole area• Motivation of hotel staff• Delivery optimalization• Receiving and handling of hotel guests complaints• Planning and organising accommodation, catering and other hotel services• Promoting and marketing the business;• Managing budgets and financial plans as well as controlling expenditure;• Maintaining statistical and financial records;• Setting and achieving sales and profit targets;• Analyzing sales figures and devising marketing and revenue management strategies;• Recruiting, training and monitoring staff;• Planning work schedules for individuals and teams;• Meeting and greeting customers;• Supervising maintenance, supplies, renovations and furnishings;• Dealing with contractors and suppliers;• Carrying out inspections of property and services;• Ensuring compliance with licensing laws, health and safety and other statutory regulations. Show less

• 

  Petit Palace Hotels

  Jun 2017 - Oct 2018

  General Manager

  • Responsibility for good business of hotel • Customer Support • New customers getting (responsibility for full occupation of the hotel) • Responsibility for organization of all events managed in the hotel • Hotel revenue making • Demands transaction • Business team leading • Price quotation making • Responsibility for organization and quality of whole area • Motivation of hotel staff • Delivery optimalization • Receiving and handling of hotel guests complaints • Planning and organising accommodation, catering and other hotel services • Promoting and marketing the business• Managing budgets and financial plans as well as controlling expenditure• Maintaining statistical and financial records• Setting and achieving sales and profit targets• Analyzing sales figures and devising marketing and revenue management strategies• Recruiting, training and monitoring staff• Planning work schedules for individuals and teams• Meeting and greeting customers• Supervising maintenance, supplies, renovations and furnishings• Dealing with contractors and suppliers• Carrying out inspections of property and services• Ensuring compliance with licensing laws, health and safety and other statutory regulations• Community Manager Show less

• 

  The Rombo Code - Escape Games

  Dec 2018 - Mar 2024

  Managing Director Spain

  • Human Resources: build out, lead and manage teams• Co-ordinating with Franchises teams on whatever else is needed for the market and travelling.• Controller role: Analyze, improve and keep under total costs and increasing company profitability.• Monitor and assess performance of our market.• Identify and negotiate key partnerships to drive growth.• Establish growth targets by working with key stakeholders on tactical execution designed to meet and exceed goals• Community Manager: Maintain close relationships with opinion leaders and influencers• Constantly innovating and trying new ways to grow faster and more effectively• Build multi-channel marketing campaigns to drive brand sentiment and user growth. Show less

• 

  Collegiate AC Group

  Mar 2024 - now

  General Manager