Chris Braybrook

Experience

• 

  Pierre Gaillard

  Jun 2007 - Sept 2007

  Vine Worker
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  De Vere Hotels

  Jan 2008 - Jan 2010

  Barman/Waiter
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  Fulbeck Crafts Centre

  Jun 2010 - Sept 2010

  Craftsman

  Responsible for the manufacturing and painting of wooden crafts which had to be high quality owing to the prices charged to the customers.

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  Totemic

  Apr 2012 - Oct 2013

  Responsible for the administration of clients' cases after the application stage. Primary duties included assessing mail from clients and creditors, liaising with clients and creditors and studying paperwork to establish as to whether PPI was present on the account(s) in question. In August I received a promotion to Quality Assurance Officer with this company but after a change in management the position was unfortunately withdrawn. Responsible primarily for the processing of claim application packs and maintaining high quality standards of service. Also responsible for regular contact with creditors and clients and taking secured payments over the phone.

  • PPI Investigator

    Jul 2013 - Oct 2013

  • Claims Administrator

    Apr 2012 - Jul 2013
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  Boundary Mill Stores

  Mar 2014 - Jun 2014

  Sales Assistant

  Responsible for stock control, making orders and taking deliveries, for assisting customers and encouraging purchases as well as keeping on top of merchandising and cleanliness and general appearance of the shop floor.

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  The CDA Group Limited

  Jun 2014 - Feb 2025

  Responsible for creating and maintaining accurate and up-to-date product certification records, from Low Voltage Directives to the Gas Appliances Regulations. Detailed analysis of product failures through service data and physical investigations to identify key areas for improvement and communicating these with factories.Responsible for the maintenance and distribution of product specification records.Testing and reporting on new and existing products, investigating technical issues and providing technical support to all areas of the business as required.As of 2016 I was in charge of technical literature such as the writing of instruction manuals for new and current products and using design software to create technical diagrams. I regularly create technical documents to assist areas of the business such as Field Service Engineers.As of 2017 I was responsible for internal audits in line with the requirements of ISO9001. This involves managing a team of auditors to deliver a minimum of two internal audits per month. Work processes, instructions and business procedures are used to ensure compliance and to ensure that the business is the best that it can be. BSI visit our Head Office at least twice a year and I am heavily involved in this.As of 2018 I was responsible for delivering technical training to our Aftercare operations (30+ strong department) to ensure that service costs are kept as low as possible and to help customers receive the best service, first time. Show less

  • Area Sales Manager

    Mar 2019 - Feb 2025

  • Quality Data Coordinator

    Mar 2015 - Mar 2019

  • Customer Care Advisor

    Jun 2014 - Mar 2015
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  AGA Rangemaster Ltd

  Feb 2025 - now

  Regional Sales Manager