Zahid Hossain

Experience

• 

  Japan Centre

  Oct 2018 - Apr 2021

  •Oversee daily operations of the business unit or organization. •Creating an inspiring team environment with an open communication culture •Setting clear team goals •Monitor team performance and report on metrics •Motivate team members •Discover training needs and provide coaching •Listen to team members' feedback and resolve any issues or conflicts •Managing FSMS, DSC are established, implemented and maintained. •Rota Planning •Stock management •Investigated and resolved customer enquiries and complaints in an empathetic manner. Show less

  • General Manager

    May 2019 - Apr 2021

  • Team Leader

    Dec 2018 - May 2019

  • Management Team Member

    Oct 2018 - Dec 2018
• 

  Pret A Manger

  Apr 2021 - Dec 2023

  Assistant General Manager

  •Oversee daily operations of the business unit or organisation. Managing sales over £60k per week across triplets.•Creating an inspiring team environment with an open communication culture •Setting clear team goals •Monitor team performance and report on metrics •Motivate team members •Discover training needs and provide coaching •Listen to team members' feedback and resolve any issues or conflicts •Managing FSMS, DSC are established, implemented and maintained. •NSF •Rota Planning •Stock management •Investigated and resolved customer enquiries and complaints in an empathetic manner. Show less

• 

  Mildreds

  Jan 2024 - now

  Assistant Manager

  As Assistant Manager at Mildreds, my focus is on cultivating a vibrant team environment and driving food and beverage operations with finesse.We at Mildreds prioritize open communication and a supportive culture, ensuring our operations run seamlessly. Drawing on my previous experience in the hospitality industry, I lead our team to achieve excellence in service while maintaining robust food safety management systems and satisfying diverse customer needs.