Joshua Sperber

Joshua Sperber

Guest Experience Associate

Followers of Joshua Sperber239 followers
location of Joshua SperberClearwater, Florida, United States

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  • Timeline

  • About me

    Psychology Student at University of South Florida

  • Education

    • University of South Florida

      2023 - 2025
      Bachelor of Arts - BA PSYCHOLOGY 3.80

      Activities and Societies: Sigma Alpha Pi, National Society of Leadership and Success

    • Palm Harbor University High School

      2014 - 2018
      High School Diploma
    • St. Petersburg College

      2018 - 2022
      Associate of Arts - AA General Studies
  • Experience

    • Celebration Station

      Jul 2017 - Jul 2018
      Guest Experience Associate

      As a former Guest Experience Associate at Celebration Station, I am proud to have been recognized as Employee of the Month multiple times for my dedication to delivering exceptional customer service and creating memorable experiences for our guests. My role involved ensuring a fun and safe environment, resolving guest concerns efficiently, and contributing to a positive team atmosphere. My tenure at Celebration Station allowed me to develop strong interpersonal and problem-solving skills, along with the ability to thrive in a fast-paced, dynamic setting. I consistently aimed to exceed guest expectations and foster an atmosphere of enjoyment and satisfaction. Show less

    • Pisces Sushi & Global Bistro

      Jul 2018 - Jun 2020
      Host

      As a Host and Expeditor at a sushi restaurant in downtown Dunedin, I ensured a smooth and enjoyable dining experience for guests. As a host, I greeted and seated guests, managed reservations, and maintained an organized waitlist. In my role as an expeditor, I coordinated between the kitchen and serving staff, ensuring that orders were accurately prepared and promptly delivered. I was responsible for maintaining the flow of service, checking the presentation and quality of dishes, and addressing any special requests or dietary needs. My dual role required excellent communication, organization, and customer service skills to create a welcoming and efficient dining environment. Show less

    • East Lake Woodlands Country Club

      Mar 2020 - Jun 2020
      Server

      As a Server at East Lake Woodlands Golf Club, I provided top-tier dining service to members and guests in a refined, country club setting. My responsibilities included taking orders, delivering food and beverages, and ensuring a pleasant dining experience. I managed multiple tables efficiently, handled special requests, and maintained a high standard of cleanliness and organization in the dining area. I also collaborated closely with the kitchen staff to ensure timely and accurate service. Excellent communication skills, attention to detail, and a commitment to providing exceptional service were crucial in this role. Show less

    • Pelican Golf Club

      Jul 2020 - Mar 2023
      Server

      As a Fine Dining Server at a private golf club's steakhouse, I provided an exceptional dining experience to members and guests. My responsibilities included delivering attentive and personalized service, taking detailed orders, and making menu recommendations. I coordinated with the kitchen to ensure timely and accurate meal delivery, expertly handled fine dining etiquette, and catered to the specific preferences of a discerning clientele. Additionally, I managed table settings, wine pairings, and special requests, ensuring a refined and memorable dining experience in a sophisticated setting. Show less

    • Joey's New York Pizzeria and Italian Restaurant

      Mar 2023 - Jun 2024
      Server

      As a Lead Server at an Italian restaurant, I was responsible for overseeing the dining room to ensure exceptional service. My duties included training and supervising the serving staff, coordinating table assignments, and managing customer reservations. I provided personalized service to guests, handled complex orders, and resolved any issues promptly. Additionally, I collaborated with the kitchen and management teams to ensure a seamless dining experience, maintained high standards of cleanliness and presentation, and contributed to creating a welcoming and enjoyable atmosphere for all patrons. Show less

    • LA Fitness

      Mar 2023 - Aug 2023
      Sales Associate

      As a Sales Associate at LA Fitness, I was responsible for driving membership sales and delivering exceptional customer service. My daily tasks included reaching out to potential members, conducting tours of the facility, explaining various membership options, and assisting with the sign-up process. I consistently met or exceeded sales targets, maintained a welcoming environment, and supported the overall operations of the club. My role required effective communication skills, a friendly demeanor, and a solid understanding of the fitness industry. Show less

    • Paul’s Fusion Kitchen

      Apr 2024 - Nov 2024
      Server

      As a Server at a Thai fusion restaurant my responsibility is to provide excellent customer service in a vibrant and upscale dining environment. My duties include greeting guests, taking orders, making menu recommendations, and delivering food and drinks to tables. I ensure that customers have a pleasant dining experience by addressing any needs or concerns promptly and courteously. Additionally, I must be knowledgeable about the fusion menu, which combines traditional Thai flavors with modern culinary techniques, to effectively answer questions and suggest pairings. Maintaining a clean and organized workspace and collaborating with kitchen staff are also key responsibilities. Show less

    • Outback Steakhouse

      Jul 2024 - Dec 2024
      Server

      As a server at Outback Steakhouse, I am responsible for providing excellent customer service in a casual dining environment. My duties include greeting guests, taking their orders, delivering food and beverages, and ensuring they have a pleasant dining experience. I need to be knowledgeable about the menu to make recommendations and handle any inquiries. Working in a fast-paced environment, I coordinate with the kitchen staff to ensure timely and accurate order delivery while maintaining a friendly and professional demeanor. Show less

    • Shephard's Beach Resort

      Feb 2025 - now
      Server
  • Licenses & Certifications

    • CPR & AED

      National Academy of Sports Medicine (NASM)
      Feb 2023
    • Certified Personal Trainer (NASM-CPT)

      National Academy of Sports Medicine (NASM)
      Jul 2024
      View certificate certificate