Steven Greene

Experience

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  United States Air Force

  Mar 1986 - Apr 1988

  Bomb Navigation Systems Specialist

  Troubleshoot and repair the bomb navigation systems/Avionics on the B-52 bomber

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  QWEST COMMUNICATIONS CORP

  Jan 1994 - Feb 2008

  Network Technician

  Installed telephones lines to residential and business sites, including special circuits.Installed high speed internet to businesses and homes (Dsl).Configured customer’s computers and modem for optimal performance and speed. Configuring modems with TCP\IP protocol and PPPOE interface. Worked with pair gain systems and T-1’s. Worked with key systems and multiple phone systems. Toned out numerous cables and wiring as well as ran and replaced lines. Conditions pairs to work with CLEC and special circuits.Worked with DSLAMS and other multiplexers including changing circuit cards, common cards and fuse relays.Used various testing equipment including HST 3000, DSP965, Multimeter, techtad.Provisioned service orders through various databases: LFACS, SWITCH, COSMOS, LMOS, PREMIS, BOSS, SDT MANAGER, TIRKS, SOPAD, and WFA. Handle calls from field technicians working on an assortment of pots and special orders.Work special orders to include: ISDN, TRUNKS, and UNBUNDLED LOOP, SHARED LOOP, 56KB, 64KB, DSL, DS0, DS1, and DESIGN LOW special circuits.Responsible for maintaining a 97% completion of special held orders through the month. Worked in the Repair Call Handling center helping customers identify problems and inputting repair tickets.Worked in the Credit Management Center handling billing and disconnect orders as well as restoration of service. Show less

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  Comcast Cable

  Jan 2009 - Mar 2010

  Comm Tech

  Install cable TV to homes and businesses, including high speed internet, Digital voice and video.Troubleshoot and repair cable services to homes and businesses.Tested RF signal from node to NI to ensure optimal service.Keep and maintain work truck for home garage.

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  General Dynamics Information Technology

  Nov 2013 - Jan 2017

  Produce monthly telephone bills for customer organizations.Plan and perform inspections on ground copper telephone systems.Maintain cable records and fill percentages for each building and Customer organization, and track all T1’s, fire alarms and date Circuits through CAIRS.Maintain the plant in-place records of all fixed plant communications outside Plant facilities at POM installation.Input service request, respond to customer and resolve telecomm issue within Prompt timeframes. Review, analyze, test, troubleshoot, repair, replace, and maintain transmission Systems and equipment such as modems, copper, and fiber optic distribution Show less

  • Technical Project Manager

    May 2014 - Jan 2017

  • telecom support technician

    Nov 2013 - Aug 2014
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  Centurum

  Aug 2014 - May 2015

  ISP/OSP Engineering and Installation Technician

  • Install manhole, hand hole and conduit systems• Pulled, spliced and terminated copper and fiber cable• Spliced and terminated 144, 96, 48, 24 and 12 pair fiber cable• Spliced and terminated 400 to 25 PR copper cable.• Utilized fusion splicer and 710 splicing head• Terminated fiber using unicam and hot melt connectors as well as duplex modules w/ pigtails• Tested fiber optic cable using ODTR, DTX1800, Noyes power meter and various VFL light sources• Test copper using DTX 1800 Cat 6 adapter, DSP 965 and PR 24A busy boy• Ran all type of equipment: backhoe, excavator, cable truck, ditch witch, bobcat.• Install and maintain underground, buried, and aerial copper core and fiber- optic cables supporting systems for command, control, communications, and computers• Maintains cable installation records and schematics using database.• Resolve project installation and maintenance problems by interpreting project sketches, drawings, project directives, diagrams, and TOs• Follow project installation and maintenance actions and repair procedures• Conduct system test to assess cable capabilities and serviceability• Install, inspect, and evaluate cable installation, and maintenance actions• Evaluate inspection reports and analyzes survey and test results• Operate and maintain special tools, test equipment, auxiliary equipment, and special vehicles Show less

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  Utah County

  May 2017 - Aug 2022

  Fiber Optics and Cabling Specialist
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  General Dynamics Information Technology

  Dec 2018 - Apr 2023

  Working for Engineering and Operations section USANEC at Southcom HQ.

  • Integration/ISP Specialist

    Mar 2022 - Apr 2023

  • OSP/ISP Fiber/Telecom Operations and Maintenance Technician

    Dec 2018 - Aug 2022
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  Chameleon Integrated Services

  Sept 2022 - Jun 2023

  Lead Cable Technician for DISA Global GPON Expansion Project

  Lead the GPON fiber technician team to replace the legacy network at the DISA Hill AFB site.

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  State of Utah

  Jun 2023 - now

  Technical Program Manager

  Working with the Broadband Center as the Technical Program Manager to help facilitate the expansion of broadband internet to all parts of the state of Utah.