Gopal Krishnan

Experience

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  TCS

  Oct 2003 - Jun 2006

  Systems Engineer - Global Government Practice

  • Lead a team for modernization of select modules in TCS e-Governance solutions• Developed innovative migration utility for data migration from legacy to modern systems

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  Wipro Technologies

  May 2008 - Jun 2013

  Practice Manager - Infrastructure Automation & Analytics

  • Led the design and development of IT operations analytics platform with business value dashboards and KPIs for the Global Shared Services organization• Led the Intellectual property management for the Engineering organization and performed prior-art studies and liaising with attorneys for filing 2 patents.• Managed tools partner relationship, managed license procurement, utilization and internal chargeback.• Performed Automation pre-sales for Infrastructure business unit including responding to RFPs, solution defense and capability demonstration. Show less

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  Cognizant

  Jul 2013 - Jun 2022

  • Developed the long-term strategy and vision for a portfolio of Cognizant’s AIOps & Automation IPs (Cognizant Automation Center / HiveCenter) to address white-spaces in IT services automation.• Led and mentored a team of senior product managers to drive market and competition analysis, ideation, RoI evaluation, enhanced the prioritization processes and improved feature penetration.• Collaborated with the Product design, Engineering, Corporate Security and Legal functions for successful product release and adoption.• Developed Automation-in-a-box playbook for industrialization and democratizing automation across the enterprise.• Managed 15+ strategic automation alliances for Intelligent Automation practice to drive Technology partnership initiatives and Joint go-to-market strategy• Achieved 10+ market place listing in partner market place and ‘Certified partner’ status with Microsoft, SAP, Cisco and other key partners.• Managed analyst relations for Intelligent Automation practice resulting in successful positioning at ‘Leader’ quadrant across multiple studies for successive years Show less • Incubated a federated Automation Center of Excellence for a large client in Travel & Hospitality Industry comprising 20+ subject matter experts across 2 locations.• Developed roadmap for tools transformation to support client’s business transformation initiatives across Infrastructure monitoring, Application Performance monitoring, Log analytics, Event management and Orchestration layers.• Executed client workshops and developed cost benefit analysis resulting in rationalized tools footprint by 50% resulting in significant Opex savings.• Performed vendor evaluation and proof of concept exercises in alignment with the roadmap and scaled the integrated solution in production. Show less • Performed AIOps consulting and maturity assessment for several large clients across globe covering as-is state analysis, identification of opportunities for rationalization and transformation, developing roadmap for the to-be state.• Incubated the IT Operations Analytics Center of Excellence, developed service catalog, executed offering launches and managed resource fulfillment with 8X scaling in 2 years• Performed vendor evaluations for managed services partnership, lead the commercial and contract negotiation.• Developed commercial models and go-to-market collaterals for the global sales community. Show less

  • Associate Director – Automation Product Management & Alliances

    Jan 2019 - Jun 2022

  • Automation Champion

    Jan 2018 - Dec 2018

  • Senior Solutions Architect - Intelligent Operations

    Nov 2016 - Dec 2017

  • Practice Manager - Automation & Analytics, Technology Office

    Jul 2013 - Oct 2016
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  Capgemini

  Jun 2022 - now

  Director of Product Management