Anna Silman

Experience

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  Data Media OU

  Oct 2013 - Jan 2016

  Web Designer
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  Studio Moderna

  Jan 2015 - Jun 2016

  Telemarketing Specialist

  Telesales

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  Webhelp

  Mar 2019 - Jan 2022

  - Active cold calling with positive and overachieving results in order to create new contacts database and prospect new business opportunities and potential customers (average 30-50 calls per day).- Outbound calling and mailing to reach customers with the best options and opportunities available that adjust to their particular own needs.- Answer inbound calling and mailing in order to provide all information that costumer needs as well as the different options available that best fits to their purposes- Managing pipeline of inbound leads and prospects in order to identify potential sales opportunities and to develop B2C relationships with potential customers.- Knowledge about Leads and Opportunities management by CRM software as Microsoft Dynamics, executing tasks like Leads qualifying, Leads Conversion to Opportunities, Close opportunities as won, etc.- Identifying of customer’s needs in order to provide suitable solutions from the range of products offered that best adjusts and fits to their particular needs and characteristics.- Acknowledgement of the characteristics of the different products offered, as well as relevant and detailed technicalinformation, so to be able to provide the best option for potential customers that fulfil their needs and to answer all their doubts with the smallest amount of time possible- Follow-up of potential customers and partners so to ensure a good B2B and B2C communication channel that will lead to a sales opportunity with high satisfaction level.- Active role in organizing and filling up events and fairs by tracking potential assistants and customers (creating databases for that purpose), contacting them for invitation and information providing and further follow-up. Mostrar menos

  • HP GSB Business Development Representative

    Feb 2020 - Jan 2022

  • HP GSB Sales Representative in large format printing

    Mar 2019 - Jan 2021
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  Dreamlife World

  Jan 2022 - now

  Sales Manager

  - Achieving growth and hitting sales targets.- Designing and implementing a strategic sales plan that expands company’s customer base and ensure it’s strong presence- Revenue and expenses reports and realistic forecasts to the management team- Identify emerging markets and market shifts while being fully aware of new products and competition status- Providing counselling on immigration