Malith Ratwatta

Experience

• 

  Peoples Bank, Sri Lanka

  Jan 2009 - Jan 2010

  Research Trainee - Marketing Intelligence
• 

  Nielsen

  Jan 2010 - Jan 2012

  Analyst (Consumer Research)

  • Lead delivery of the research team strategies, including developing, agreeing and prioritizing projects • Working with project teams to ensure delivery on time and on budget;• Design quantitative and qualitative research tools and methods;• Conduct primary qualitative research and source secondary research;• Analyse, interpret, report and deliver qualitative and quantitative data.• Line-manage the research team as and when necessary

• 

  SriLankan Airlines Official

  Dec 2012 - Dec 2024

  • Manage the Corporate Business Intelligence Platform of the SriLankan Airlines Group. Branded MIS platform of the Airline (certified by the Microsoft for standards) fulfilling the analytical requirements of the users across the Airline & SriLankan Catering including the Senior Management & Operational Staff. • Guiding a team of Data Engineers & BI Analysts to create insights from complex data feeds from major Aviation system vendors such as Amadeus (BIF, SBR, CM, FM) , AIMS , Sabre, Accelya etc.• Creating 100 + new Reports/Dashboards per year to enhance the Data-driven decision making culture within the organization while adhering to GDPR and other Data protection rules, regulations & compliances. • Work with Vendors, cross functional teams and other business stakeholders to increase the scope and enhance the technical capabilities of the Data platform. • As the Project Manager, leading a Data Engineering team to develop highly versatile modern Data Warehouse using Microsoft Synapse Analytics which provides Revenue Accounting insights, enable ML & AI capabilities and save additional cost. • Lead the IT Customer & Product experience focus group to initiate & launch inhouse Passenger Centric Data Products. (NPS enabled Passenger Feedback solution with integrated real-time Dashboards etc.) Show less • Managed highly sensitive MLE (Maldives), GAN (Maldives) & MXP (Milan) Routes. (SPOC for resp. routes). Upheld MLE as One of the best performing routes in UL & achieved route Profit during the Period amidst the Pandemic situation.• Analyzed seasonality, split-history, post departures stats, fare structures, market segmentations, competitor levels, market trends to optimize the Inventory of the Route & set accurate forecast parameters to enhance the revenue. • Established the Revenue Optimization perspective in network planning & optimized the assigned fleet for MLE, GAN & MXP flights. (Direct Cost savings)• Worked with Passenger Sales, Pricing, Cargo Sales & Ancillary Team to relaunch MLE route during the Pandemic Period. MLE was the first route which re-started the schedule operation after the Pandemic & one of the Best performing route during 2019-2021. Show less • As one of the founding members of SriLankan Airlines’ AOCC, implemented the Business Processes, KPI & OKR in the operations environment. (UL became one of the world’s most punctual airlines with 86% of flights departing on time and 85% arriving on time from June 2018 through May 2019 on average.)• Proactively identified revenue improvements and cost reductions in daily operations using deep data Analytics using complex data sources in the operational environment.• Implemented Flight Disruptions Cost Analyzing (FDCA) system to reduce airline cost effectively.• Partnered with Air Traffic Control, Engineering and Ground Handling to reduce remote bay boarding time by 6 minutes at Bandaranaike International Airport (BIA)• SriLankan Airlines’ AOCC Business representative for the BIA runway resurfacing project 2017.• Active Member of the working group of airlines restructuring project carried out by NYRAS (UK) consulting firm and SriLankan airlines during 2018. Show less

  • Business Intelligence & Analytics Manager

    Aug 2021 - Dec 2024

  • Senior Revenue Optimization Analyst

    Aug 2019 - Aug 2021

  • Senior Impact Analyst

    Dec 2012 - Aug 2019
• 

  University of Moratuwa

  Apr 2016 - now

  Visiting Lecturer

  Visiting Lecturer for MBA & B.Sc. Programmes in Transport & Logistic Management - Faculty of Engineering

• 

  Fortude

  Aug 2024 - now

  Head Of Analytics