
Patrick Murphy
Technology Support Specialist

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About me
Emerging Leader over Digital Technology and Analytics
Education

University of Illinois Springfield
2001 - 2005Bachelor of Science (B.S.) Computer ScienceActivities and Societies: Capital Scholars Honors Program Graduated with Capital Scholars Honors
Experience

United Community Bank IL
May 2005 - Oct 2005Technology Support Specialist
Horace Mann
Dec 2006 - Dec 2010Support Administrator• Acting project manager for Property and Casualty Model Office• Create automated and manual reports using the data collected to be presented to upper management• Perform manual and automated testing of new features• Create and maintain the requirements for 15 front-end database applications• Develop and test Front End forms for database applications. This includes creating automated test scripts• Prepare test plans for large projects including a Horace Mann website complete redesign and the implementation of email insurance statements Show less

Aon
Dec 2010 - May 2017• Manage and load data for personalized client websites• Document client data information and best practices for other analysts• Act as the primary quality tester for Gateway and Total Rewards sites to ensure they match requirements• Work with vendors to ensure data accuracy and correct deliver timelines.• Work within the ePC toolkit to configure some site pages
Developer
Oct 2011 - May 2017Data Analyst
Dec 2010 - Oct 2011

Alight Solutions
May 2017 - Apr 2021• Manage the development of many UPoint site implementations by training colleagues, delegating development tasks, monitoring build progress, and reporting status to the project stakeholders.• Develop and maintain the Workbench application used by the web development team. This is an automation program that reduces development time for our sites. This cuts development time from 4-6 weeks down to 2 weeks on average.• Lead the daily web developer check-in meeting (Development Scrum)• Work on establishing a partner network for our sites. This includes meeting with vendors and establishing vendor relationships as well as desining, developing, and programming the solution from a tech perspective.• Act as primary support contact for troubleshooting development issues. Show less
Sr. Application Development Technical Lead
Feb 2021 - Apr 2021Lead Developer
May 2017 - Feb 2021

BCU
Apr 2021 - nowManage the development, configuration, data, and other technical aspects of the BCU's digital banking platforms. I lead a team of developers, data analysts, and system administrators who help improve the site's functionality and keep everything running smoothly. We design and develop new and innovative products that help drive member engagement in our digital platforms. On top of that, we work to bring our data strategy to life by helping our team analyze digital banking data through custom reports, dashboards, and managing new digital data projects. Show less Helping to lead the technical direction and integration of our online banking platforms.Develop new online banking features in Angular. Build and integrate microservices using node.js, Inversify, and .NETManage a team of system administrators who take care of configuring our vendor platformsCoaching and creating development plans for my teamConsult with other business groups to configure or develop/create new features to help drive banking initiativesDocumenting processes and proceduresI am an active part of the Digital Leadership team helping to plan and develop our long and short term strategy going forward. Doing a little bit of everything: From coaching platform admins to writing code for new online banking features, and everything in between. Show less
Sr. Manager, Digital Technical Platforms
Mar 2023 - nowDigital Technical Platform Manager
Mar 2022 - Mar 2023Digital Developer
Apr 2021 - Mar 2022
Licenses & Certifications

Certified Scrum Developer (CSD)
Scrum AllianceMay 2025- View certificate

Certified Scrum Product Owner® (CSPO®)
Scrum AllianceNov 2021 - View certificate

Certified ScrumMaster (CSM)
Scrum AllianceMay 2020 
Basic Life Support (BLS)
American Heart AssociationFeb 2025
Languages
- spSpanish
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