
Misty Bligen
Certified Swing Manager

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About me
Delivery Manager at Hub Group
Education

Kaplan University
2007 - 2012Bachelor of Applied Science (B.A.Sc.) Fashion Product Development/Merchandising 2012 3.9
Bauder College
2005 - 2007Associate Degree Fashion Design 3.79Activities and Societies: Phi Theta Kappa; Fashion Network Group; Fashion Group International; Dean's List; President's List Graduated Magna Cum Laude 2007

Arkansas State University
2000 - 2004Bachelor's degree Political Science 3.0Activities and Societies: NAACP; Indian Ambassadors; Gospel Choir; ASU Band/Flagline; ASU ROTC; BSU
Experience

McDonald's Corporation
Jun 1996 - Jun 2005Certified Swing ManagerManaged people, product, and equipment to ensure daily and hourly goals.

United States Army Reserve
Oct 1998 - Oct 2000Personnel Administrative Specialist (75 Bravo)
Bauder College
Jan 2006 - May 2008Model Coordinator/Production/Stage Manager* Direct and coordinate designers/models involved in showcasing their talent an annualfashion event.* Examine garment on and off models; then direct the modification of those designs toachieve desired effects.* Organized and planned model calls. * Creation of choreography for fashion shows; ensuring that it was carried out throughoutthe show.

A Green Pomegranate
Jun 2007 - Sept 2010Production/Product Development Manager* Overseen operations of product development including: fashion research and development,fashion illustration, patternmaking, sewing of samples, and creating technical packages. * Prioritize daily production schedule. Assist designer in marketing the product atvarious apparel markets at the Atlanta Apparel Mart.* Maintain and set up show rooms during market season. * Perform preventive and constructive maintenance on garments. * Assist Designer with creating new lines. * Operate fax and copy machine Show less

Clarita Accessories
Feb 2011 - Oct 2012Wholesale Sales Associate* Sell merchandise to retail outlets and other businesses* Streamline inventory & ordering systems* Secures merchandise by implementing security systems and measures* Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements* Ensures availability of merchandise; maintaining inventories.* Protects employees and customers by providing a safe and clean store environment* Manually write sales orders Show less

Shamrock Gardens Apartments
Jul 2012 - Sept 2013Receptionist/Leasing Manager• Front office duties• Data Entry• Leased apartments • Marketing for potential prospects• Provide leasing information• Show apartments• Draw up lease contracts• Complete Background/credit checks• Special Events Coordinator(Inside)• Social Media Marketing Manager• Create and maintain positive relations with vendors• Sales• Customer Service

Liberty Tax Service
Jan 2015 - May 2015Seasonal Marketing CoordinatorResponsible for planning, development and implementation of all of the Liberty Tax of Martinsburg's marketing strategies, marketing communications, and public relations activities, both external and internal. Also responsible for creating, implementing and measuring the success of:* A comprehensive marketing, communications and public relations program that will enhance the Liberty Tax image and position within the marketplace and the general public, and facilitate internal and external communications; and,*All Organization marketing, communications and public relations activities and materials including publications, media relations, client acquisition and so forth.*Ensure articulation of Liberty’s desired image and position, assure consistent communication of image both internal and external. *Responsible for local editorial direction, design, production and distribution of all Liberty Tax publications. *Coordinate media interest and ensure regular contact with target media and appropriate response to media requests. Show less

Martinsburg Journal The
Mar 2015 - Jul 2015Retention SpecialistResponsible for coordinating the loyalty and retention programs designed to win back, reward, and retain customersand clients.● Work closely with Circulation Director to develop objectives.● Identify areas of customer improvement.● Evaluate the customer service experience.● Develop an understanding of what is needed to create a great client experience.● Influence and improve results.● Prepare and present reports to Circulation Director to reflect the loyalty and retention program.● Identify sales opportunities while servicing customers.● Sell new products to existing customers. Show less

Estee Lauder Group of Companies
Mar 2015 - Jun 2015Beauty AdvisorAs an Estée Lauder Beauty Advisor, I assisted in setting the standard for excellence in the cosmetics industry:● Achieve sales goal everyday by building client relationships using client registry to stay in touch withcustomers.● Recruit New Customers● Service above expectations by providing exceptional service to every customer.● Demonstrated products

SeeLevel HX
Apr 2016 - Jun 2017Lead Recruiter
Dec 2016 - Jun 2017Scheduler/Recruiter
Apr 2016 - Jun 2017

West End Print Shop
Nov 2017 - Jan 2020Office ManagerAs Office Manager, I manage the day to day operations within the print shop. I encourage team members to fulfillobligations to clients in a timely and professional manner. I execute and enforce rules and regulations thathas been set in place to ensure a healthy and safe working environment.● Notary Public● Resume Writing● Branding● Create custom orders: business cards, flayers, step and repeat banners, vinyl and paper banners, printblueprints, technical writing, provide administrative needs for small business and more…● Customer Service● Customer Retention● Obituaries and special Programs for various non-profit organizations● Sourcing● Research and product development Show less

The UPS Store
May 2020 - Jul 2021Digital Printing SpecialistProvide Notary Public services.Provide direct administrative support to the owner.Manage calendars.Schedule meetings and appointments for notaries and print consultations.Anticipate/ Prepare materials for large shipping projects with 100% accuracy rate.Strong ability to balance multiple priorities.Strong organizational skills.Research and implement new trends in graphic design for small businesses.Provide direct administrative support to various small businessesGeneral Office: answering multi line telephone, invoicing, budgeting, shipping, receiving, scanning, copying, faxing, filing, data entry, and collecting mail.Timely and accurately handle communications and requests.Contribute to the excellent reputation of The UPS Store brand.Resourceful problem solving.Project Management. Show less

Peachtree Offices
Aug 2021 - Apr 2022Responsible for assisting the sales manager when he is out. - Phone Answering on multi-line phone- Client Relations- Periodic Sales of office spaces- Scheduling of Conference Rooms- Mail & Package Services - High Volume of Phone Answering on multi-line phone- Customer Service & Relations- Scheduling Meetings- Mail & Package Services- Administrative Tasks
Assistant Office Manager
Oct 2021 - Apr 2022Receptionist
Aug 2021 - Oct 2021

Impact France
Jan 2022 - Jan 2024Executive Assistant• Schedule meetings for the president, team, board, and others that the president requests.• Assist Development Coordinator with files, correspondence, and data updates for partners and donors.• Publish website updates. • Prepare documents (agendas, supporting materials) for meetings (team, board, other) working with the president or other members of the team.• Keep registrations and organizational information current on third-party sites like ECFA and Guidestar.Perform limited research to gather information on foundations, corporations, churches, or other topics relevant to Impact France’s mission. Show less

Kubernete LLC
Mar 2022 - nowOwner• 20+ years of experience supporting executives with 5+ years support C-level executives/Brigade Officers • Superior organizational, prioritization, and delegation skills • Excellent oral, written communication, and presentation skills; ability to draft, proofread, and edit documents and communications • Demonstrates highest level of maturity, professionalism, judgment, confidentiality, and discretion • Strong technical skills and capabilities when utilizing MS Office and other internal/external systems • Ability to manage a complex calendar and email effectively and efficiently • Uses business knowledge, critical the solution of problems •Proactively meets deadlines with minimal supervision and direction • Builds rapport and key relationships across the entire business, including external clients and vendors • Challenges the status quo, champions change, and positively influences others • Sets effective professional goals and commitments (aligned your needs and of the business), establishes priorities, and efficiently plans to produce quality work • Clearly conveys and accurately receives information through a variety of methods, channels, and situations; recognizes how to prioritize information and details. Show less

CARVER
Jun 2022 - Mar 2023Office Manager~Oversee general office operation~Project Management ~Greet visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers.~Consultant engagement calls. Act as support for consultants on the road.~Coordinate appointments and meetings and managing staff calendars and schedules.~Supervising, mentoring, training, and coaching our office staff and delegating assignments to ensure maximum productivity.~Coordinate domestic and international travel, including flight, hotel, and car rental reservations.~Purchase office supplies and equipment and maintaining proper stock levels.~Produce reports, composing correspondence, and drafting new contracts.~Create presentations and other management-level reports.~Event planning- on/off site functions~Establish and maintain relationships with vendors and venues~Provide administrative assistance~Maintain records ~Organize meetings, including scheduling, sending reminders, and organizing catering when necessary Show less

Forward Air Corporation
May 2023 - Dec 2023Analyze and organize office operations and procedures such as information management, filing systems, supply requisitions, and other driver services Overseas office staff functions, including office supply levels, equipment maintenance, procedures manuals, forms, and direct cross training of staff Maximize office productivity through proficient use of appropriate software applications Establish uniform correspondence procedures and style practices Create and maintain filing system for warehouse records, such as scheduling information, consignee records, shipping/receiving records, and customer files Maintain contact with customers, ensuring a prominent level of customer satisfaction Complete other duties as requested and ability to work some extended hours to include nights and weekends, as needed Other duties as assigned Show less
Location Supervisor
Nov 2023 - Dec 2023Office Administrator
May 2023 - Nov 2023

Hub Group
Jan 2024 - now· Ensure Morning Load Out Audit Completion · Ensure Hub University Trainings Completion · Badge/Uniform Audits · Field Audits · Verify dispatch log created for same day · Review Incremental billing · Assist in communicating daily metrics with teams · Ensure the DTs are setup for success before they leave the dock · Spot-check route monitoring · Assist in overseeing the admins and make sure processes are followed · Training, Development, and Recruiting of Delivery teams · Scorecard Breakdown · Email Monitoring/Escalation response · Parts Process (Ensure Pos received, Parts scanned in and out, Cycle count· Verify Compass updated next day with appropriate M-code Additions and Removals · Assist with Overall Location Performance & Metric Management · Assist With Performance manage ISP's · Review Save the Sale report and follow up with drive team and Staff on any exceptions not entered · Other duties as assigned by Management Show less
Delivery Manager
Feb 2024 - nowLocation Supervisor
Jan 2024 - Feb 2024
Licenses & Certifications

Notary Public
Georgia Secretary of StateMay 2022- View certificate

Foundations of Project Management
CourseraFeb 2023 - View certificate

Essentials of Mindfulness and Compassion with Scott Shute
LinkedInJun 2023
Volunteer Experience
Advocy Team Member
Issued by Lupus Foundation of America, DC/MD/VA Chapter
Associated with Misty BligenVolunteer
Issued by Habitat for Humanity International
Associated with Misty BligenExecutive Assistant
Issued by Pray for France
Associated with Misty BligenSunday School Teacher
Issued by THE GREATER MOUNT HERMON INSTITUTIONAL BAPTIST CHURCH INC on Aug 2018
Associated with Misty BligenExecutive Assistant
Issued by Impact France on Jan 2022
Associated with Misty BligenDeaconess
Issued by Greater Mt. Hermon Institutional Baptist Church on Jun 2022
Associated with Misty Bligen
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